Our Reviews
Rating Breakdown
5
538
4
41
3
9
2
13
1
78
Over all was good service. Mechanic did miss a few small items that needed repair and didn't leave the old replaced parts to show what all was replaced and needed replaced. Would liked to have seen those items. Over all I feel good on what was done but one of the issues I was having is still not fixed or even addressed. Not sure why when it was finished when the Mechanic test drove after finishing he didn't address it if he even test drove it after to insure his work.
Extremely satisfied with Tierra Dell Sol Auto! Easy to make an appointment with friendly staff. Clean shop and nice atmosphere. They take time to explain what was done with my car. Overall a great experience. Highly recommend this Auto Shop.
The issue was immediately determined and fixed in a timely manner. Definitely will use again.
Josh Thomas
Mar 18, 2024
1 year ago
1 year ago
Great job as always
Fast, friendly and reliable.
These guys are always very flexible and willing to work with me when it comes to scheduling more labor-intensive jobs for my vehicles. They seem knowledge and are always respectful. They are good about communicating updates to me, which I definitely appreciate. I would recommend them to any of my friends. I appreciate the work they have done on both of my vehicles thus far.
I recently took my car to this auto shop, and I couldn't be more impressed with their transparency and honesty. Initially, my car was set to be fixed in a day, but when I asked them to address another issue, they willingly took it on at a reasonable cost. Despite a mistake during the additional repair, they openly admitted the error, covered the extra expenses, and even provided me with a temporary vehicle. Their commitment to honesty and integrity is truly commendable. The team not only rectified the mistake promptly but also completed the overall repairs efficiently and at an amazing price. I highly recommend this auto shop to everyone; their honesty and exceptional service set them apart from the rest.
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Did work fast and well. Recommend.
Always a good experience with these folks. Fast, quality work for fair price.
Great customer service and always an A+ product. Would recommend to anyone.
Tierra Del Sol always does a great job of communicating with me. They provide excellent service every time.
Oil change and service, got it in the day I called and done quickly.ServicesElectrical repair
They do good work!
Good prices and quick
All maintenance was completed same day and there was a friendly atmosphere.ServicesAuto maintenance, Oil change
Tierra del Sol always takes care of my vehicles and lets me know of maintenance issues before they become major. Honest fair, and, quick.
Rude front lady, mechanic seem like nice ppl but incompetent, was charged for a diagnostic was told car was good, went to another shop and they showed me how worn out the joints/ other part were worn out and I should keep these expensive in mind.
They told me 192 if they needed to recharge my a/c. They ended up finding 3 leaks and said to fix it all was $1600. Will only go back if I have no other options in Lincoln and Otero counties.
Made the appointment, dropped the car off the night before, and it was done before noon the next day. A/C blowing cold air! Great service.ServicesAir conditioning, Oil change
Skid plate was hanging loose and dragging dirt. Took my car in for a pit stop and wanted to see if they could help me out real quick. They put the car on a lift and fixed her right up. Did not charge anything either! Friendly business!
They changed the starter for me on my Jeep commander. It was a good fix, but it took 3 days to do. Plus, they did not install the metal plate that goes under the engine block and left it in the trunk. Overall, the jeep is fixed, so I can't be mad, but they could have done a little better.
Made me wait a week for my appointment. Told me it would take one hour. Showed up for my appointment early. It took them an hour to tell me that it would take 3 to 4 hours and I was only scheduled for an hour and they wanted me to leave it with them so they could fix it when they felt like they could get to it and offered me a ride home. I told them that I made an appointment for today and that I wanted it fixed today. They told me to take my business elsewhere. I did. All those that I talked to were rude and argumentative and at times not allowing me to talk. They tried to put the blame on me and discount tire for their mistakes in planning and time management. Discount Tire will no longer send any business to them now because of this issue and issues that they have had in the past with them. I took it down the street to a place that fixed it in an hour and a half without an appointment!! Avoid this place like the plague if you want friendly timely quality reasonable priced service.ServicesService not listed
Excellent communication with service advisor, also my car was done before schedule.
Superb service over many years!
Trusted and quality service. Precisely what I am looking for to maintain my vehicles.ServicesGeneral repairs & maintenance, Tire rotations, Oil change
Services: Oil change, Electrical repair, Auto battery replacement, Auto engine diagnostic, General repairs & maintenance
They have a very knowledgeable staff that Always gives the best service possible. I won't take my vehicle's anywhere else
Services: Oil change, Brake service & repairPositive: Professionalism, Punctuality, Quality
Services: Air conditioning, TransmissionPositive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Value
The mechanic identified the problem with a defective cooling fan and replaced it solving the problem of overheating when using the air conditioning. Also discovered worn brakes and replaced them. I Can always count on the experts at Terra Del Sol for all my automotive needs. 🙂Services: General repairs & maintenance, Brake service & repair, Oil change, Engine repair
Positive: Professionalism, Punctuality, Quality, ValueRowdy & the team were amazing! They were able to get us in and out quickly & haven’t had any further issues with my car. They’re kind and professional & care about our US military. Big perks & great people.Services: General repairs & maintenance, Electrical repair, A/C installation & repair, Air conditioning, Battery
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality, Quality
Positive: Quality
Positive: Professionalism, Quality
Great place expert service Honest !!!!
Roy & Vickie Pickering
Feb 14, 2022
3 years ago
3 years ago
Vickie pumped enough fuel on the ground to close 2 lanes at walmart because your crew failed to connect the filler neck to the gas tank. Al's had fuel all over her clothes so can't give you a good rating.
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Customer service could be better. Not every nice or helpful when asking questions to the girl at front desk.
Rowdy & the team were amazing! They were able to get us in and out quickly & haven’t had any further issues with my car. They’re kind and professional & care about our US military. Big perks & great people.PositivePunctuality, Quality, Professionalism, ValueServicesElectrical repair, General repairs & maintenance, A/C installation & repair, Air conditioning, Battery
Great service and great people
Very happy with fast & good service!PositivePunctuality, Professionalism, ValueServicesAir conditioning, Oil change
They have an exceptional code of ethics.
Overall I’m very disappointed in my experience - paid over $1000 and the issues was not fixed. I generally do my own repairs and regret not doing so in this case. A DIY repair cost me $34 and 3 hours. What made the experience worse was that …More
Positive: Professionalism, Punctuality, Quality, Value
Always pleased with service - complete and timely, and at a reasonable price.
Service: Auto engine diagnostic
Took my motorhome in for oil change and battery replacement. Although the shop was extremely busy they still serviced the motor home and had it done according to the scheduled appointment. This shop always does superb work on all of our vehicles. Thanks Tierra Del Sol!
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Good people. Good service.