Our Reviews


Average User Rating

4.67 / 5

Rating Breakdown

5
312
4
29
3
7
2
4
1
42

George Karlik
Jul 13, 2019
1 year ago

Jun 28, 2019
1 year ago
(((Long story short - Make sure to fully clarify if your total estimated price is before or after the services they already did))) …More

Jun 28, 2019
1 year ago
Very knowledgeable and great customer service! They continued to keep me in the loop on what was wrong with my car and ensured proper care and maintenance

Jun 27, 2019
1 year ago
Very knowledgeable and great customer service! They continued to keep me in the loop on what was wrong with my car and ensured proper care and maintenance

Paul Broussard
Jun 14, 2019
1 year ago

Patti - Jim Worthan
Jun 14, 2019
1 year ago

Anita Lee
Jun 14, 2019
1 year ago

Jun 13, 2019
1 year ago
The people are very friendly there and they no what they are doing there

Jun 13, 2019
1 year ago
(((Long story short - Make sure to fully clarify if your total estimated price is before or after the services they already did))) Will try to make story short ~ Went here because of the raving reviews and signs that say best rated shop in town (I'm from out of town, so it's difficult to pick) Had an airbag light checked out, they told me it was the front bumper sensor. I asked how much it would be to fix, they said $370. I said great! Please let me know if costs go up, or if you run into anything else (I have an older car) It was done very quickly (awesome) and I came in the office to a bill of $533. My wife and I paid and walked out, but wife told me to go back in and ask for an explanation for the higher bill. After a lot of talking with the front desk women... and honestly no explanation I was told I would receive a $65 refund. Honestly, more than expected. Was happy with this, and walked out. (Even though it was still *well* over the estimated price) I was called the next day and asked if everything was working still (Which is a really nice feature of this shop) I said yes, just still disappointed with the final cost being over the estimated price. He said "Actually, we have another refund for $40, come in so we can run your credit card for refund" I said cool! Sounds great to me. Went in and figured out the $370 was AFTER the diagnosis cost, so it was around $455 for the whole bill. Just felt like the classic *mechanic charges what they want* deal and left me feeling a little jipped. Overall fine place with timely service, but make sure to get full clarity of costs! Was not impressed they never said sorry for the mix up, or explained the mix up either... since it was a LOT of money i would've missed out on, if I didn't ask. ****Additionally, their military discount is very appreciated, because they do not have to do that. Most service members take discounts for granted, thanks for the financial support!****

Rebecca Killingsworth
Jun 5, 2019
1 year ago

Charlie Ferrell
May 22, 2019
1 year ago

May 1, 2019
2 years ago
Always pleasant to do business with. Fair, honest pricing!!

Apr 28, 2019
2 years ago
Brought my VW there and they were very helpful with determining what the problem was and diagnosing it in a timely manner. More helpful than the VW dealership I went to. …More

Apr 28, 2019
2 years ago
I drove my personal vehicle from Ontario California to Alamogordo New Mexico on a business trip approximately 800 miles. When I arrived in Alamogordo the motor of my vehicle developed a really bad squeak, almost like a slight grind sound …More

Apr 28, 2019
2 years ago
My husband and I were 1400 miles away from home when our brakes began making a noise. The staff were all very professional yet friendly. They gave us a same day appointment. They checked the car for free and then told my husband the …More

Apr 28, 2019
2 years ago
Rowdy was first rate in explaining all work, answering my questions and allowing me to determine what we were going to fix with the car. The work was outstanding. They are honest and up front in their dealings. In doing work on one car, …More

Apr 28, 2019
2 years ago
I recently took my vehicle to Tierra Del Sol with a serious oil leak. They looked to be extremely busy but less than two hours later they informed me that my vehicle was ready to go. …More

Jelmer Demanuel
Apr 12, 2019
2 years ago
one of the best auto services i have ever had since i moved here in Alamogordo.

Pat Skinner
Apr 10, 2019
2 years ago

Apr 7, 2019
2 years ago
Friendly staff, quick and affordable fix. Kept me updated the whole time. Will be my go to place

Apr 3, 2019
2 years ago

Mar 29, 2019
2 years ago
Your Company always does great service. thanks Hansons

Rena Winkler
Mar 27, 2019
2 years ago

Katie Nichols
Mar 12, 2019
2 years ago

Betty Stokes
Mar 9, 2019
2 years ago

Mar 9, 2019
2 years ago
Good place to go to have your vehicle worked on or repaired.

Feb 25, 2019
2 years ago
Back in town for Grandmother's funeral. Friday afternoon on the way back to hotel, car has starting/running trouble. AAA recommends Tierra Del Sol and we limp the car over. Bad weather rolling in and it is the end of the day but Alan gets us in, the team figures out that the alternator is shot and they hustle to get a replacement and get us fixed for a fair price (AND the AAA discount). These guys ROCK!

Feb 15, 2019
2 years ago
Highly recommend their high quality and friendly service.

Feb 13, 2019
2 years ago
Love love them.....especially April at the front desk!

Jan 29, 2019
2 years ago
Always been friendly, straight shooting with me. Corrected any issues promptly.

Jan 30, 2018
3 years ago
Great service and courteous, efficient employees.

Jan 10, 2018
3 years ago

Dennis Ramsey
Dec 30, 2017
3 years ago

Dec 9, 2017
3 years ago
As always, this automotive team was prompt and reliable in accommodating our request for service. Instead of racing through the project, the team then took the time and trouble to analyze the several mechanical problems needing attention, to seek the best available "fix" at the most competitive price, and even went another, extra mile in keeping our car secure and under roof throughout the time that she was awaiting and receiving service. In the end, the team's charges were ridiculously fair and reasonable to us, and it seems that the problems about which we were concerned have now been addressed fully, ably and professionally. We are very pleased, and happy to recommend Tierra del Sol Automotive to any prospective customers. Thank you!

Nov 9, 2017
3 years ago

Nov 9, 2017
3 years ago

Nov 9, 2017
3 years ago
Can't say enough great things about the professionalism, knowledge and efficiency of Tierra Del Sol. My truck went from being undriveable to diagnosed, quoted and fixed in under 3 hours. Honest and dependable people, I'll will be recommending them to anyone who needs automotive work done from now on.

Jul 11, 2017
3 years ago
I am a Brazilian photographer living in a 1988 Winnebago camper. We had problems in Alamogordo, NM. After reading all the reviews here didn't think twice. This guys are very good, fast, polite and they actually charge for what they are doing. It's a fair price for a great service! Would def come back. Back on the road! Thank you, guys!

Jun 11, 2017
3 years ago
Overpriced, but they got my car running well.

Jun 11, 2017
3 years ago
Hit a semi tire while travelling with my family and had to stop in Alamogordo to get my car repaired. Decided to stop in to this shop and was rewarded with fantastic customer service and a shop that worked hard to get my car done. Can't thank these guys enough.

Apr 28, 2017
4 years ago
Not at all happy. Over-priced, and will not stand behind service given. I took my Mazda in to have both CV axles replaced. They charged over $350 for …More

Apr 28, 2017
4 years ago
I was able to get in quickly. They went over the car and gave me a report of what was needed. I'm glad to have found a reliable repair shop in Alamogordo. As a professional in my field I respect expertise, and listen to those who have …More

Mar 11, 2017
4 years ago
Great Service

Mar 11, 2017
4 years ago
I was able to get in quickly. They went over the car and gave me a report of what was needed. I'm glad to have found a reliable repair shop in Alamogordo. As a professional in my field I respect expertise, and listen to those who have it. As others depend on me to be accurate about what I know, I expect the same of others. Alan and his crew definitely deserve the five stars.

Dec 11, 2016
4 years ago
Not at all happy. Over-priced, and will not stand behind service given. I took my Mazda in to have both CV axles replaced. They charged over $350 for just the right one and could not get the left one freed from the hub. After beating on the left side, they were unable to replace the CV axle and were not able to put the axle nut back on. Telling me I should be fine, they would not accept responsibility for any damage that would incur due to this piece not being put back on. They quoted me nearly $1200 to replace everything on the left side. REALLY??? Kwik Lube quoted me $240 for both sides and labor... I should have taken it there. Sigh. Leaving, I am not satisfied with their work. They won't be seeing my business again. I will be taking my work to another mechanic that often fixes what Tierra Del Sol did not properly fix.

Oct 11, 2016
4 years ago
I came in with a 2002 diesel to have the timing belt replaced, I asked if they had done that type of job before Aaron said yes and they even had the special tools.I live in Ruidoso, Aaron said it would take 5 hours to do and the car would be ready the next day. I told Aaron that I would rent a car and leave it with him. Next morning Aaron calls and tells me they don't have the right tool and will take 6 days to het the tools and fix the beetle. The only special tool needed is a ajustable spanner I know because I googled the job on you tube.. so now I a out TWO 120 mile round trips and a 50.00 car rental and 4 hours of my time Have decided to take it to Sibarro v.w.@ in las cruses. No offer to return any o@ out of pocket money.

Oct 11, 2016
4 years ago
They keep my auto in top notch running condition. It is a 2005 Honda with over 111thousands miles and runs as good as a new car. My hats off to the excellent Mechanics.

Sep 4, 2016
4 years ago
- I came in with a 2002 diesel to have the timing belt replaced, I asked if they had done that type of job before Aaron said yes and they even had the special tools.I live in Ruidoso, Aaron said it would take 5 hours to do and the car would be ready the next day. I told Aaron that I would rent a car and leave it with him. Next morning Aaron calls and tells me they don't have the right tool and will take 6 days to het the tools and fix the beetle. The only special tool needed is a ajustable spanner I know because I googled the job on you tube.. so now I a out TWO 120 mile round trips and a 50.00 car rental and 4 hours of my time Have decided to take it to Sibarro v.w.@ in las cruses. No offer to return any o@ out of pocket money.

Apr 28, 2016
5 years ago
I came in with a 2002 diesel to have the timing belt replaced, I asked if they had done that type of job before Aaron said yes and they even had the special tools.I live in Ruidoso, Aaron said it would take 5 hours to do and the car would …More

Jan 22, 2016
5 years ago
I have had two separate services done in the last month, and both have been great experiences. I was first introduced to Tierra Del Sol after winning a free tire rotation coupon. I needed my tires rotated anyways, so I called and made my first appointment, which was super easy, and I was put in the next day. What I did not expect was a full inspection of my car. While my car is still pretty new, and did not need a lot done to it, they did recommend a fuel system service. That...

Oct 11, 2015
5 years ago
***Update*** Alan from Tierra Del Sol called me today and discussed the repair that I had done to fix the problem. He apologized and took responsibility for the diagnosis. He offered to mail me a check for the refund of my bill. I was very impressed that he stepped up and took care of the problem, thanks Alan. I brought my car in for a diagnosis of why my a/c was no longer blowing cold. They were prompt and courteous. Then I got a call and was told that I needed an entire new a/c system and that it would be around $1,700 to fix. I was skeptical and declined to have it fixed there. I took it elsewhere for a second opinion and found that it needed a simple control valve on the side of the compressor replaced. The part was $62 and labor was $60. My a/c system works perfectly now, I DID NOT need to spend $1,700 and replace me entire a/c system. The worst thing about the visit was that they charged me $166.00 to incorrectly diagnose the problem. I would like a refund for the visit, but I live several hours away. I would avoid this shop if I were you.

Feb 3, 2015
6 years ago
- Took our VW Jetta in for an oil change. We were concerned as it is a diesel and a manual transmission but they had the correct oil and filters and did a good, quick job, at changing the oil for us. I would recommend them to those I know

Oct 22, 2014
6 years ago
- We've used Tierra Del Sol for years (well before they moved to 1st Street) and have learned to trust them completely. When we have a vehicle in the shop I know that they will give it a good check-up even if it's just in for an oil change. If they find anything they call to tell me if they find any problems. They have an estimated cost ready and will discuss with me how soon I need to fix each problem and how long it will take. We have taken used cars that we are considering buying in for them to look over and they are always completely honest. We've never regretted taking advantage of this valuable service. Thanks guys!

Oct 11, 2014
6 years ago
Very clean and professional!

Oct 11, 2014
6 years ago
Great service and dependable.

Oct 11, 2014
6 years ago
Best most honest repair shop I have ever used.

Oct 11, 2014
6 years ago
Alan and his team are great! They are very professional and always willing to listen when we're trying to describe a sound or possible problem with our vehicles.

Oct 11, 2014
6 years ago
Alan has been servicing my vehicles since the time he was a "shade-tree mechanic" working out of his home garage 10-15 years ago. He's as good as they come - always putting his customers' interests & satisfaction first.

Oct 11, 2014
6 years ago
Took our VW Jetta in for an oil change. We were concerned as it is a diesel and a manual transmission but they had the correct oil and filters and did a good, quick job, at changing the oil for us. I would recommend them to those I know

Oct 11, 2014
6 years ago
Quick service, do as they say. They won't hold your vehicle hostage. Never had any problems with them and they have worked on all my vehicles.