Our Reviews
Rating Breakdown
5
538
4
41
3
9
2
13
1
78
They were very good and friendly
Quick scheduling. Fast service. Satisfied customer for more than ten years.PositivePunctuality, Quality, ProfessionalismServicesAir & cabin filter replacement, General repairs & maintenance
Very professional, prices are a bit high but quality of work is top notch.
Customer service could be better. Not every nice or helpful when asking questions to the girl at front desk.
I’ve taken my cars here a few times now. I’m always happy with the service and the care after my appointment. I’d definitely recommend them to friends and family!
Great shop. Alan was extremely helpful in helping me with my a/c with only 90 minutes left in the day. Would highly recommend and would definitely take any of my cars there anytime I’m back in town.
Took my vehicle in to get some battery cables changed. Took them 3 day for the to change. They never like to be upfront with you and give an estimated price in the beginning. I'm never going to these rats again. And then the owner thinks its funny to make fun of dissatisfied customers online. Avoid these people. They are not professional.NegativePunctuality, Quality, Professionalism, ValueServicesBattery
Rowdy & the team were amazing! They were able to get us in and out quickly & haven’t had any further issues with my car. They’re kind and professional & care about our US military. Big perks & great people.PositivePunctuality, Quality, Professionalism, ValueServicesElectrical repair, General repairs & maintenance, A/C installation & repair, Air conditioning, Battery
Called Tierra Del Sol to take a look at my car for an issue and they managed to get me in the same day. The staff was courteous and helpful, the shop was clean and a good atmosphere. I appreciated them looking at my car on short notice, definitely will be coming back for regular maintenance.PositivePunctuality, Quality, Professionalism, ValueServicesService not listed
They have a very knowledgeable staff that Always gives the best service possible. I won't take my vehicle's anywhere else
Good customer service
Great service and great people
Great customer service!
Competent and honest. Good people.
They have an exceptional code of ethics.
Very happy with fast & good service!PositivePunctuality, Professionalism, ValueServicesAir conditioning, Oil change
I don't normally write reviews but I have to say this is my shop for life if I'm living in that area
Probably the best mechanics in town. Helped a lot solved many problems very quick. The guy wouldn’t give me a ride home I live down the street so 1 star sorry that was very unprofessionalNegativeProfessionalism
Brought my car in two times to have overheating issue fixed both times was told it was fixed. Asked them specifically to replace the water pump which we believed to be the issue but they didn't. Thinking all issues were fixed took my family on a trip and the car overheats again! Will not be returning! Front desk staff was very rude as well
Overall I’m very disappointed in my experience - paid over $1000 and the issues was not fixed. I generally do my own repairs and regret not doing so in this case. A DIY repair cost me $34 and 3 hours. What made the experience worse was that …More
Great staff. Customer friendly
Critical: ProfessionalismProbably the best mechanics in town. Helped a lot solved many problems very quick. The guy wouldn’t give me a ride home I live down the street so 1 star sorry that was very unprofessional
Absolutely top-notch service! Travelling through Alamogordo, our Suburban began overheating while towing our Airstream. I called and Cheyenne said they could likely look at it later that day. Alan followed up the next day with news that a new radiator was needed as well as some hoses, and valve covers were leaking oil. Luckily Alan was able to source suitable parts relatively quickly, while the technicuans did a terrific job of getting things done between their already busy scheduled jobs. My wife and I are thrilled with the honest and professional service we received. Highly recommend Tierra del Sol.
We were travelling through area called at closing time on Thursday, and they got us in first thing Friday morning. We were back on the road very quickly. great service, quick and very friendly.
Took our Jeep for a new suspension and computer repair, runs and rides great! Turned around and had our Nissan tuned up and brakes serviced, same results, very professional team.
My son has a ranger with a 2.5L I four with a knock. I took it to Tierra Del Sol for an opinion from a trained and experienced ear. The diagnosis was as I feared, a rod and "this vehicle needs an engine". I was pleased that they gave me a definitive answer I could use to make an informed decision on what to do. I really appreciate that they did me right with a reasonable, nominal charge. They did not take advantage of a possible opportunity to run up charges. I have never been up sold or pressured here.
Positive: Professionalism, Punctuality, Quality, Value
Always pleased with service - complete and timely, and at a reasonable price.
Service: Auto engine diagnostic
Great service! These guys were super polite and helpful! Prices are fair and i haven’t had any issues from their work! Really clean establishment as well.
Took my motorhome in for oil change and battery replacement. Although the shop was extremely busy they still serviced the motor home and had it done according to the scheduled appointment. This shop always does superb work on all of our vehicles. Thanks Tierra Del Sol!
I am a Brazilian photographer living in a 1988 Winnebago camper. We had problems in Alamogordo, NM. After reading all the reviews here didn't think twice. This guys are very good, fast, polite and they actually charge for what they are doing. It's a fair price for a great service! Would def come back. Back on the road! Thank you, guys!
Not at all happy.Over-priced, and will not stand behind service given.I took my Mazda in to have both CV axles replaced. They charged over $350 for just the right one and could not get the left one freed from the hub. After beating on the left side, they were unable to replace the CV axle and were not able to put the axle nut back on. Telling me I should be fine, they would not accept responsibility for any damage that would incur due to this piece not being put back on. They quoted me nearly $1200 to replace everything on the left side. REALLY??? Kwik Lube quoted me $240 for both sides and labor... I should have taken it there. Sigh.Leaving, I am not satisfied with their work. They won't be seeing my business again.I will be taking my work to another mechanic that often fixes what Tierra Del Sol did not properly fix.
I was able to get in quickly. They went over the car and gave me a report of what was needed. I'm glad to have found a reliable repair shop in Alamogordo. As a professional in my field I respect expertise, and listen to those who have it. As others depend on me to be accurate about what I know, I expect the same of others. Alan and his crew definitely deserve the five stars.
Great Service
Overpriced, but they got my car running well.
Not at all happy.
Over-priced, and will not stand behind service given.
I took my Mazda in to have both CV axles replaced. They charged over $350 for …More
I was able to get in quickly. They went over the car and gave me a report of what was needed. I'm glad to have found a reliable repair shop in Alamogordo. As a professional in my field I respect expertise, and listen to those who have …More
I came in with a 2002 diesel to have the timing belt replaced, I asked if they had done that type of job before Aaron said yes and they even had the special tools.I live in Ruidoso, Aaron said it would take 5 hours to do and the car would be ready the next day. I told Aaron that I would rent a car and leave it with him. Next morning Aaron calls and tells me they don't have the right tool and will take 6 days to het the tools and fix the beetle. The only special tool needed is a ajustable spanner I know because I googled the job on you tube.. so now I a out TWO 120 mile round trips and a 50.00 car rental and 4 hours of my timeHave decided to take it to Sibarro v.w.@ in las cruses. No offer to return any o@ out of pocket money.
They keep my auto in top notch running condition. It is a 2005 Honda with over 111thousands miles and runs as good as a new car. My hats off to the excellent Mechanics.
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I came in with a 2002 diesel to have the timing belt replaced, I asked if they had done that type of job before Aaron said yes and they even had the special tools.I live in Ruidoso, Aaron said it would take 5 hours to do and the car would be ready the next day. I told Aaron that I would rent a car and leave it with him. Next morning Aaron calls and tells me they don't have the right tool and will take 6 days to het the tools and fix the beetle. The only special tool needed is a ajustable spanner I know because I googled the job on you tube.. so now I a out TWO 120 mile round trips and a 50.00 car rental and 4 hours of my time
Have decided to take it to Sibarro v.w.@ in las cruses. No offer to return any o@ out of pocket money.
I came in with a 2002 diesel to have the timing belt replaced, I asked if they had done that type of job before Aaron said yes and they even had the special tools.I live in Ruidoso, Aaron said it would take 5 hours to do and the car would …More
I have had two separate services done in the last month, and both have been great experiences. I was first introduced to Tierra Del Sol after winning a free tire rotation coupon. I needed my tires rotated anyways, so I called and made my first appointment, which was super easy, and I was put in the next day. What I did not expect was a full inspection of my car. While my car is still pretty new, and did not need a lot done to it, they did recommend a fuel system service. That...
***Update*** Alan from Tierra Del Sol called me today and discussed the repair that I had done to fix the problem. He apologized and took responsibility for the diagnosis. He offered to mail me a check for the refund of my bill. I was very impressed that he stepped up and took care of the problem, thanks Alan.
I brought my car in for a diagnosis of why my a/c was no longer blowing cold. They were prompt and courteous. Then I got a call and was told that I needed an entire new a/c system and that it would be around $1,700 to fix. I was skeptical and declined to have it fixed there. I took it elsewhere for a second opinion and found that it needed a simple control valve on the side of the compressor replaced. The part was $62 and labor was $60. My a/c system works perfectly now, I DID NOT need to spend $1,700 and replace me entire a/c system. The worst thing about the visit was that they charged me $166.00 to incorrectly diagnose the problem. I would like a refund for the visit, but I live several hours away. I would avoid this shop if I were you.
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Took our VW Jetta in for an oil change. We were concerned as it is a diesel and a manual transmission but they had the correct oil and filters and did a good, quick job, at changing the oil for us. I would recommend them to those I know
Best most honest repair shop I have ever used.
Alan and his team are great! They are very professional and always willing to listen when we're trying to describe a sound or possible problem with our vehicles.
Quick service, do as they say. They won't hold your vehicle hostage. Never had any problems with them and they have worked on all my vehicles.
TDS Automotive is the best Auto and Truck repair shop around. Alan and Aaron are extremely helpful and knowledgeable. They go out of their way to help in any way they can. Alan has ridden in one of my cars to help track down a bothersome noise. I have previously had experiences with at least four other shops in town and TDS is by far the best at what they do. Keep up the good work and thanks.
Took our VW Jetta in for an oil change. We were concerned as it is a diesel and a manual transmission but they had the correct oil and filters and did a good, quick job, at changing the oil for us. I would recommend them to those I know
Alan has been servicing my vehicles since the time he was a "shade-tree mechanic" working out of his home garage 10-15 years ago. He's as good as they come - always putting his customers' interests & satisfaction first.
We've used Tierra Del Sol for years (well before they moved to 1st Street) and have learned to trust them completely. When we have a vehicle in the shop I know that they will give it a good check-up even if it's just in for an oil change. If they find anything they call to tell me if they find any problems. They have an estimated cost ready and will discuss with me how soon I need to fix each problem and how long it will take.We have taken used cars that we are considering buying in for them to look over and they are always completely honest. We've never regretted taking advantage of this valuable service. Thanks guys!
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We've used Tierra Del Sol for years (well before they moved to 1st Street) and have learned to trust them completely. When we have a vehicle in the shop I know that they will give it a good check-up even if it's just in for an oil change. If they find anything they call to tell me if they find any problems. They have an estimated cost ready and will discuss with me how soon I need to fix each problem and how long it will take.
We have taken used cars that we are considering buying in for them to look over and they are always completely honest. We've never regretted taking advantage of this valuable service. Thanks guys!
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Alan has been servicing my vehicles since the time he was a "shade-tree mechanic" working out of his home garage 10-15 years ago. He's as good as they come - always putting his customers' interests & satisfaction first.
Very clean and professional!
Great service and dependable.
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TDS Automotive is the best Auto and Truck repair shop around. Alan and Aaron are extremely helpful and knowledgeable. They go out of their way to help in any way they can. Alan has ridden in one of my cars to help track down a bothersome noise. I have previously had experiences with at least four other shops in town and TDS is by far the best at what they do. Keep up the good work and thanks.
TDS Automotive is the best Auto and Truck repair shop around. Alan and Aaron are extremely helpful and knowledgeable. They go out of their way to help in any way they can. Alan has ridden in one of my cars to help track down a bothersome …More
We've used Tierra Del Sol for years (well before they moved to 1st Street) and have learned to trust them completely. When we have a vehicle in the shop I know that they will give it a good check-up even if it's just in for an oil change. …More