Our Reviews


Average User Rating

4.52 / 5

Rating Breakdown

5
237
4
21
3
2
2
5
1
25

May 25, 2021
6 months ago
NEW Positive: Professionalism, Punctuality, Quality

May 25, 2021
6 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value Can't recommend more. They always go out of their way to provide great service, are nice to deal with and stay professional. I visited twice now, had quite a lot done on my vehicle (they did a thorough check up after I bought it used). They …More

May 21, 2021
6 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value Good service as always!

May 21, 2021
6 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value Really, this place was an excellent option, we were checking many options around Calgary, although the customer service didn't have good reviews, until we checked this one with my husband. We noticed the customer service was amazing, and to …More

May 19, 2021
6 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value Thorncliffe Automotive Repair is great to work with. Trina who handles bookings and admin is wonderful. Any work they do they stand behind and if there is an issue, they will resolve it immediately with no problems. There work is great and I am so glad to have found them. I would recommend highly.

May 18, 2021
6 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value

May 11, 2021
6 months ago
NEW Positive: Professionalism

May 10, 2021
6 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value Great and honest service. Was supposed to get a brake flush, but immediately upon entering the shop, they asked if my service was actually required or just recommended by the dealer. They inspected the brake fluid and told me it wasn’t …More

Apr 16, 2021
7 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value Had my winters tires changed here. Pleasant & professional employees, quick service, overall a good experience. Will be back.

Apr 16, 2021
7 months ago
NEW Positive: Quality Wonderful, friendly staff. We can trust them to do what is necessary at a reasonable price, without extras being added on without cause. We've been using them for over 10 years.

Apr 1, 2021
8 months ago
NEW Positive: Quality They do a great inspection job and don't pressure you into fixing things outside of your budget. High quality workmanship, too! A mechanic you can trust! Hard to find these days, so I will always return if I'm having any vehicle issues!

Mar 29, 2021
8 months ago
NEW Critical: Quality Not only did I come in for an oil change but was given and charged for a full inspection without being notified about the the service being done, but my oil change was done incorrectly and now half of my driveway is pooled and streaked with oil from the very top all the way down to the sidewalk.

Mar 23, 2021
8 months ago
Critical: Quality Not only did I come in for an oil change but was given and charged for a full inspection without being notified about the the service being done, but my oil change was done incorrectly and now half of my driveway is pooled and streaked with oil from the very top all the way down to the sidewalk.

Mar 18, 2021
8 months ago
Thank you. good and fast job.

Mar 15, 2021
8 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value I've been bringing my car to Brian's Thorncliffe Auto/NAPA on 4 St NW for over 10 years and every time I do, I leave feeling better about the long term condition of my vehicle. Brian and his staff are honest and ethical and for me, having …More

Mar 9, 2021
8 months ago
Positive: Professionalism, Punctuality, Quality, Value I've been bringing my car to Brian's Thorncliffe Auto/NAPA on 4 St NW for over 10 years and every time I do, I leave feeling better about the long term condition of my vehicle. Brian and his staff are honest and ethical and for me, having …More

Feb 21, 2021
9 months ago
Positive: Professionalism, Punctuality, Quality, Value

Feb 17, 2021
9 months ago
Positive: Professionalism, Punctuality, Quality, Value I would and have sent other customers to this business because they are honest and do excellent work with no problems or issues after service has been done. On top of that they picked the car up from my home and when done they delivered it back to my house. Amazing.

Feb 12, 2021
9 months ago
Positive: Professionalism, Punctuality, Quality, Value Professional and prompt service

Feb 9, 2021
9 months ago
Positive: Professionalism, Punctuality, Quality, Value Great shop. I have used them for regular scheduled maintenance and additional repairs. Always very clear explaining what needs to be done and why (and what can wait). Don't try to up-sell unnecessary work. Work is done on schedule and …More

Jan 25, 2021
10 months ago
Positive: Professionalism, Quality, Value Excellent service and communication. Previous shop where I had a transmission fluid change completed overfilled the transmission causing damage and malfunction. Issue was found quickly and time-line and price were laid out on repair. Will be going back for any future work on my vehicles.

Jan 22, 2021
10 months ago
I asked them do a simple wiper blade replacement. Called ahead and they quickly had the required parts brought in and swapped out same afternoon. Technician was very informative as I have a VW and had a couple questions on things that …More

Jan 20, 2021
10 months ago
Positive: Professionalism, Value Very friendly group of people. Sent a detailed report including estimates of potential repairs. Outlined what is necessary vs. what can wait - pretty much exactly what everyone wants in a mechanic. Will definitely be returning!

Jan 19, 2021
10 months ago
My experience was really good. I like to support local businesses and Thorncliff Automotive is my neighborhood mechanic. They are helpful and friendly. I also had a good conversation while I was there. In these days of covid, an in …More

Jan 16, 2021
10 months ago
Positive: Professionalism, Punctuality Great place! Friendly and fast service ❤️ They got me in right away, and the pricing was more than fair. Would definitely recommend for future services.

Jan 16, 2021
10 months ago
Positive: Quality, Value My experiences at Thorncliffe NAPA are always excellent. The staff go above and beyond to ensure I know exactly what needs to be done by emailing me a quote. Then they take the time to discuss it with me so I can make an I informed …More

Jan 9, 2021
10 months ago
People there are nice.

Dec 1, 2020
1 year ago

Nov 27, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value

Nov 22, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value

Nov 19, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value This was my first time at Thorncliffe Auto Repair and I most certainly will be back! The service was excellent and the prices very reasonable. From the time I booked the appointment to when I picked my car up, the staff was very …More

Nov 15, 2020
1 year ago
Positive: Professionalism, Punctuality

Nov 10, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value On top of being very responsive to my inquiries, I feel that I can trust their evaluation of what my vehicle needs to operate safely. They have gained my trust and I value their service.

Oct 18, 2020
1 year ago
Positive: Professionalism, Punctuality

Oct 16, 2020
1 year ago
Positive: Professionalism

Oct 10, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value

Oct 6, 2020
1 year ago
Positive: Professionalism, Punctuality I have been completely satisfied with this company I would recommend them to everyone well done

Sep 30, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Always great service, on-time, open communication, friendly and courteous. I don't go anywhere else for my car repairs.

Sep 23, 2020
1 year ago
Positive: Professionalism prompt,friendly service. replaced faulty parts quickly,after initially installing a defective part from the manufacturer.

Sep 22, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Really, this place was an excellent option, we were checking many options around Calgary, although the customer service didn't have good reviews, until we checked this one with my husband. We noticed the customer service was amazing, and to …More

Sep 20, 2020
1 year ago
Positive: Professionalism, Punctuality

Sep 15, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality

Sep 9, 2020
1 year ago
Positive: Professionalism Just liked the way they handle my van repairs. Very up front and professional. Will definitely be back.