Our Reviews
Rating Breakdown
5
301
4
24
3
2
2
5
1
26
Excellent service.And very informative.
Customer service was knowledgeable and polite.i would recommend them to everyone. …More
I have been taking my vehicle to Thorncliffe Automotive Repair for eight years for servicing and repairs, I have found the service there to be of high quality and reasonably priced, I have never had to take my vehicle back to have rework …More
A big thanks to Nick and the boys in the back for helping as a new driver. Much appreciated!
They have always been honest with us and respectful to me. I have no hesitation in recommending this team to anyone!
Service: Oil change
I had a crazy sound in my car. I brought it by NAPA to have them check it out. After I dropped my car off and they called me back and told me that the problem was still covered by my manufacture warranty and that I should take my car to the …More
Positive: Professionalism, Punctuality, Quality, Value
Amazing experience, staff are great. A big thank you to Brian and the team for correcting a problem my mother in law has had in her car for quite some time. After lots of money spent at her old mechanic shop. She finally came to me for …More
Very good and professional services & respectful team, I really recommend this garage shop to do any repair or any work on your car.
They do great job professionally, peace in mind no more worries
Thank you Brian & all your team.
Services: Oil change, Wheel alignment, Battery, Auto engine diagnostic, General repairs & maintenance, Tires, Brakes
Brought in my 2008 escape and they did a fantastic job for me. Assessed what needed to be done, gave my options and helped me save some money with knowledgable suggestions. Trustworthy.
Napa in Thorncliff was recommended to us. Great service and I've never had 'surprise' charges, the work completed on our vehicle was well explained and agreed to.
Very good and professional services & respectful team, I really recommend this garage shop to do any repair or any work on your car.
They do great job professionally, peace in mind no more worries
Thank you Brian & all your team.
Services: Oil change, General repairs & maintenance, Tires, Battery, Wheel alignment, Auto engine diagnostic, Brakes
The guys at Thorncliffe Napa are honest and easy to deal with. Good group there.
Positive: Professionalism, Quality
They do a great inspection job and don't pressure you into fixing things outside of your budget. High quality workmanship, too! A mechanic you can trust! Hard to find these days, so I will always return if I'm having any vehicle issues!
Services: Tires, General repairs & maintenance, Transmission, Oil change, Battery, Brakes, Steering & suspension repair
Positive: Professionalism
Finally a mechanical repair shop thats honest and qualified i have used many different mechanics over the years and took a chance on these guys and all i can say is save the hassel and just go here best bye far no hassel professinal all the …More
Positive: Quality
I have been going to Thorncliffe Auto for over 20 years and am always happy with the service I receive. The reason for my most recent visit was because I had a tire with a slow leak. I felt comfortable with not booking an appointment but …More
The team at Thorncliffe Automotive Repair was fantastic. I went to them first in the fall when I needed some lightbulbs replaced. It is challenging as a single woman who doesn't know much about cars to feel at ease when having to deal with …More
They are easy to deal with. Getting in and out is fast and they do good work. I appreciate their honesty.
Services: General repairs & maintenance, Tires
Fixed are tire quick! Very Friendly!
Positive: Professionalism, Punctuality, Quality, Value
Thank you for taking care of my car. Thank you for your quality service with affordable pricing. Your service and honesty is refreshing and so appreciated
Service: Oil change
Positive: Professionalism, Punctuality, Quality, Value
We were booked in very quickly to have our winter tires put on our vehicle. I mistakenly provided them with the wrong set of tires. Brian and team were able to wait while I brought them the correct tires AND put the other set on my other …More
Positive: Value
We are very happy with the quality of service from Thorncliffe Automotive Repair. They are very helpful, fast and friendly. We appreciated having a loaner car to use also.We will definitely be using them in the future for our car/truck needs.
Services: Auto engine diagnostic, General repairs & maintenance
Positive: Professionalism
The personal service to customers is really appreciated. They now know me and my vehicle, so the service is prompt, clean, thorough and professional. And they are a local small business for our community.
Services: Oil change, Tires, Auto engine tuning
Positive: Professionalism, Punctuality
Where to start? Completely ready for me when I arrived. Painless and I was able to get on with my day almost immediately. Called me when complete and I can pick up my vehicle any time. The invoice was less than quoted because they found …More
Services: General repairs & maintenance, Brakes
Positive: Professionalism, Punctuality, Quality, Value
Positive: Quality, Value
Very helpful. Found a better deal than original estimated.
Services: General repairs & maintenance, Brakes, Battery, Air conditioning, Engine repair, Oil change, Wheel alignment, Auto engine diagnostic
Positive: Professionalism, Punctuality
Everything whent exactly how I had hoped and for the first time in a while that was great. I will be back.
Service: Tires
Positive: Professionalism, Punctuality, Quality, Value
Great experience and will definitely be taking my vehicle back for future services. Prompt, professional, exceptional pricing, etc. Happy customer!
Services: Air conditioning, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Great experience right from booking the appointment to a follow up check. I appreciated the clear and patient communication regarding all work required and the pricing associated with it. Highly recommend.
Services: Oil change, General repairs & maintenance, Tires, Auto engine diagnostic, Air & cabin filter replacement
Positive: Professionalism, Punctuality, Value
Very professional and time efficient service. The shop took my car in during their busy tire season and got my brakes fixed in less than 24 hrs. I really appreciate the expertise of the technician that as I drive in the lot they heard my …More
Positive: Quality
My car would not start when I was leaving the supermarket...Walked across the street to Brian's station. He immediately sent a staff member to get the vehicle started...I returned and he had a battery already on delivery. The battery was …More
Service: Oil change
Positive: Professionalism
Service: Transmission
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Great same-day service. We were departing for a camping trip when the warning lights came on indicating that the battery wasn’t charging. Called Thorncliffe Automotive Repair and they were able to install a new alternator that day and we …More
Services: Oil change, General repairs & maintenance, Auto engine diagnostic, Brakes, Wheel alignment, Steering & suspension repair
Critical: Professionalism, Quality, Value
Services: Oil change, Tires
Positive: Professionalism, Punctuality, Quality, Value
Delivered what they promise
Positive: Professionalism, Punctuality, Quality, Value
Quick to book a appointment, the work itself was done very fast, good price and left a very positive experience with me. Great communication skills and friendly staff.
Service: General repairs & maintenance
Positive: Professionalism, Quality
I contacted the shop at 12:30 on a Friday afternoon with an urgent request to look at my car, detect the issue, and provide the necessary repairs. Without disclosing the reason for the urgent request (I needed to travel the following day …More
Service: Brakes
Positive: Professionalism