Our Reviews


Average User Rating

4.59 / 5

Rating Breakdown

5
301
4
24
3
2
2
5
1
26

Apr 27, 2022
2 weeks ago
Excellent service.And very informative. Customer service was knowledgeable and polite.i would recommend them to everyone. …More

Apr 23, 2022
3 weeks ago

Apr 19, 2022
3 weeks ago
I have been taking my vehicle to Thorncliffe Automotive Repair for eight years for servicing and repairs, I have found the service there to be of high quality and reasonably priced, I have never had to take my vehicle back to have rework …More

Mar 30, 2022
1 month ago
A big thanks to Nick and the boys in the back for helping as a new driver. Much appreciated!

Mar 25, 2022
1 month ago
They have always been honest with us and respectful to me. I have no hesitation in recommending this team to anyone! Service: Oil change

Mar 25, 2022
1 month ago
I had a crazy sound in my car. I brought it by NAPA to have them check it out. After I dropped my car off and they called me back and told me that the problem was still covered by my manufacture warranty and that I should take my car to the …More

Mar 3, 2022
2 months ago
Positive: Professionalism, Punctuality, Quality, Value Amazing experience, staff are great. A big thank you to Brian and the team for correcting a problem my mother in law has had in her car for quite some time. After lots of money spent at her old mechanic shop. She finally came to me for …More

Mar 3, 2022
2 months ago
Very good and professional services & respectful team, I really recommend this garage shop to do any repair or any work on your car. They do great job professionally, peace in mind no more worries Thank you Brian & all your team. Services: Oil change, Wheel alignment, Battery, Auto engine diagnostic, General repairs & maintenance, Tires, Brakes

Mar 3, 2022
2 months ago
Brought in my 2008 escape and they did a fantastic job for me. Assessed what needed to be done, gave my options and helped me save some money with knowledgable suggestions. Trustworthy.

Mar 3, 2022
2 months ago
Napa in Thorncliff was recommended to us. Great service and I've never had 'surprise' charges, the work completed on our vehicle was well explained and agreed to.

Slk
Feb 27, 2022
2 months ago
Very good and professional services & respectful team, I really recommend this garage shop to do any repair or any work on your car. They do great job professionally, peace in mind no more worries Thank you Brian & all your team. Services: Oil change, General repairs & maintenance, Tires, Battery, Wheel alignment, Auto engine diagnostic, Brakes

Jan 31, 2022
3 months ago
The guys at Thorncliffe Napa are honest and easy to deal with. Good group there.

Jan 31, 2022
3 months ago
Positive: Professionalism, Quality They do a great inspection job and don't pressure you into fixing things outside of your budget. High quality workmanship, too! A mechanic you can trust! Hard to find these days, so I will always return if I'm having any vehicle issues! Services: Tires, General repairs & maintenance, Transmission, Oil change, Battery, Brakes, Steering & suspension repair

Jan 31, 2022
3 months ago
Positive: Professionalism Finally a mechanical repair shop thats honest and qualified i have used many different mechanics over the years and took a chance on these guys and all i can say is save the hassel and just go here best bye far no hassel professinal all the …More

Jan 31, 2022
3 months ago
Positive: Quality I have been going to Thorncliffe Auto for over 20 years and am always happy with the service I receive. The reason for my most recent visit was because I had a tire with a slow leak. I felt comfortable with not booking an appointment but …More

Jan 31, 2022
3 months ago
The team at Thorncliffe Automotive Repair was fantastic. I went to them first in the fall when I needed some lightbulbs replaced. It is challenging as a single woman who doesn't know much about cars to feel at ease when having to deal with …More

Dec 31, 2021
4 months ago
They are easy to deal with. Getting in and out is fast and they do good work. I appreciate their honesty. Services: General repairs & maintenance, Tires

Dec 31, 2021
4 months ago
Fixed are tire quick! Very Friendly!

Dec 31, 2021
4 months ago
Positive: Professionalism, Punctuality, Quality, Value Thank you for taking care of my car. Thank you for your quality service with affordable pricing. Your service and honesty is refreshing and so appreciated Service: Oil change

Dec 1, 2021
5 months ago
Positive: Professionalism, Punctuality, Quality, Value We were booked in very quickly to have our winter tires put on our vehicle. I mistakenly provided them with the wrong set of tires. Brian and team were able to wait while I brought them the correct tires AND put the other set on my other …More

Dec 1, 2021
5 months ago
Positive: Value We are very happy with the quality of service from Thorncliffe Automotive Repair. They are very helpful, fast and friendly. We appreciated having a loaner car to use also.We will definitely be using them in the future for our car/truck needs. Services: Auto engine diagnostic, General repairs & maintenance

Dec 1, 2021
5 months ago
Positive: Professionalism The personal service to customers is really appreciated. They now know me and my vehicle, so the service is prompt, clean, thorough and professional. And they are a local small business for our community. Services: Oil change, Tires, Auto engine tuning

Dec 1, 2021
5 months ago
Positive: Professionalism, Punctuality Where to start? Completely ready for me when I arrived. Painless and I was able to get on with my day almost immediately. Called me when complete and I can pick up my vehicle any time. The invoice was less than quoted because they found …More

Oct 31, 2021
6 months ago
Services: General repairs & maintenance, Brakes Positive: Professionalism, Punctuality, Quality, Value

Oct 31, 2021
6 months ago
Positive: Quality, Value Very helpful. Found a better deal than original estimated. Services: General repairs & maintenance, Brakes, Battery, Air conditioning, Engine repair, Oil change, Wheel alignment, Auto engine diagnostic

Oct 31, 2021
6 months ago
Positive: Professionalism, Punctuality Everything whent exactly how I had hoped and for the first time in a while that was great. I will be back. Service: Tires

Oct 31, 2021
6 months ago
Positive: Professionalism, Punctuality, Quality, Value Great experience and will definitely be taking my vehicle back for future services. Prompt, professional, exceptional pricing, etc. Happy customer! Services: Air conditioning, General repairs & maintenance

Oct 31, 2021
6 months ago
Positive: Professionalism, Punctuality, Quality, Value Great experience right from booking the appointment to a follow up check. I appreciated the clear and patient communication regarding all work required and the pricing associated with it. Highly recommend. Services: Oil change, General repairs & maintenance, Tires, Auto engine diagnostic, Air & cabin filter replacement

Oct 31, 2021
6 months ago
Positive: Professionalism, Punctuality, Value Very professional and time efficient service. The shop took my car in during their busy tire season and got my brakes fixed in less than 24 hrs. I really appreciate the expertise of the technician that as I drive in the lot they heard my …More

Aug 31, 2021
8 months ago
Positive: Quality My car would not start when I was leaving the supermarket...Walked across the street to Brian's station. He immediately sent a staff member to get the vehicle started...I returned and he had a battery already on delivery. The battery was …More

Jul 31, 2021
9 months ago
Service: Oil change Positive: Professionalism

Jul 31, 2021
9 months ago
Service: Transmission Positive: Professionalism

Jul 31, 2021
9 months ago
Positive: Professionalism, Punctuality, Quality, Value Great same-day service. We were departing for a camping trip when the warning lights came on indicating that the battery wasn’t charging. Called Thorncliffe Automotive Repair and they were able to install a new alternator that day and we …More

Jul 1, 2021
10 months ago

Jul 1, 2021
10 months ago
Services: Oil change, General repairs & maintenance, Auto engine diagnostic, Brakes, Wheel alignment, Steering & suspension repair Critical: Professionalism, Quality, Value

Jul 1, 2021
10 months ago
Services: Oil change, Tires Positive: Professionalism, Punctuality, Quality, Value

Jul 1, 2021
10 months ago
Delivered what they promise

Jul 1, 2021
10 months ago
Positive: Professionalism, Punctuality, Quality, Value Quick to book a appointment, the work itself was done very fast, good price and left a very positive experience with me. Great communication skills and friendly staff. Service: General repairs & maintenance

Jul 1, 2021
10 months ago
Positive: Professionalism, Quality I contacted the shop at 12:30 on a Friday afternoon with an urgent request to look at my car, detect the issue, and provide the necessary repairs. Without disclosing the reason for the urgent request (I needed to travel the following day …More

May 31, 2021
11 months ago
Service: Brakes Positive: Professionalism