Our Reviews
Rating Breakdown
5
326
4
25
3
3
2
6
1
26
We are always happy to count with their support, guidance, and care of our Elantra 2015. Thank you for your great service!!
Service: Oil change
Positive: Professionalism
Service: Transmission
Positive: Professionalism
Service: Brakes
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Great same-day service. We were departing for a camping trip when the warning lights came on indicating that the battery wasn’t charging. Called Thorncliffe Automotive Repair and they were able to install a new alternator that day and we …More
Services: Oil change, General repairs & maintenance, Auto engine diagnostic, Brakes, Wheel alignment, Steering & suspension repair
Critical: Professionalism, Quality, Value
Services: Oil change, Tires
Positive: Professionalism, Punctuality, Quality, Value
Delivered what they promise
Positive: Professionalism, Punctuality, Quality, Value
Quick service and great staff. Will use these guys again
Service: Transmission
Positive: Professionalism, Quality
Always a good experience. Brian and Trina are great to deal with.
Service: Brakes
Positive: Professionalism, Punctuality, Quality, Value
Quick to book a appointment, the work itself was done very fast, good price and left a very positive experience with me. Great communication skills and friendly staff.
Service: General repairs & maintenance
Positive: Professionalism, Quality
ALWAYS professional, attentive, and honest.
I have been using their services for many years.
They answer all of my questions to help me learn about my vehicle, and have saved me a few times from possible larger issues.
Thank you!
Services: Tires, Auto engine diagnostic, General repairs & maintenance, Oil change, Brakes, Air & cabin filter replacement
Positive: Professionalism, Quality
I contacted the shop at 12:30 on a Friday afternoon with an urgent request to look at my car, detect the issue, and provide the necessary repairs. Without disclosing the reason for the urgent request (I needed to travel the following day …More
Service: Brakes
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Good service as always!
Services: Tires, Wheel alignment, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Thorncliffe Automotive Repair is great to work with. Trina who handles bookings and admin is wonderful. Any work they do they stand behind and if there is an issue, they will resolve it immediately with no problems. There work is great and I am so glad to have found them. I would recommend highly.
Services: Oil change, General repairs & maintenance, Brakes, Wheel alignment
NEW
Positive: Professionalism, Punctuality, Quality
NEW
Positive: Professionalism, Punctuality, Quality, Value
Can't recommend more. They always go out of their way to provide great service, are nice to deal with and stay professional. I visited twice now, had quite a lot done on my vehicle (they did a thorough check up after I bought it used). They …More
NEW
Positive: Professionalism, Punctuality, Quality, Value
Good service as always!
NEW
Positive: Professionalism, Punctuality, Quality, Value
Really, this place was an excellent option, we were checking many options around Calgary, although the customer service didn't have good reviews, until we checked this one with my husband. We noticed the customer service was amazing, and to …More
NEW
Positive: Professionalism, Punctuality, Quality, Value
Thorncliffe Automotive Repair is great to work with. Trina who handles bookings and admin is wonderful. Any work they do they stand behind and if there is an issue, they will resolve it immediately with no problems. There work is great and I am so glad to have found them. I would recommend highly.
NEW
Positive: Professionalism, Punctuality, Quality, Value
NEW
Positive: Professionalism
NEW
Positive: Professionalism, Punctuality, Quality, Value
Great and honest service. Was supposed to get a brake flush, but immediately upon entering the shop, they asked if my service was actually required or just recommended by the dealer. They inspected the brake fluid and told me it wasn’t …More
Positive: Professionalism, Punctuality, Quality, Value
Had my winters tires changed here. Pleasant & professional employees, quick service, overall a good experience. Will be back.
Service: Tires
Positive: Quality
Wonderful, friendly staff. We can trust them to do what is necessary at a reasonable price, without extras being added on without cause. We've been using them for over 10 years.
Service: General repairs & maintenance
NEW
Positive: Professionalism, Punctuality, Quality, Value
Had my winters tires changed here. Pleasant & professional employees, quick service, overall a good experience. Will be back.
NEW
Positive: Quality
Wonderful, friendly staff. We can trust them to do what is necessary at a reasonable price, without extras being added on without cause. We've been using them for over 10 years.
NEW
Positive: Quality
They do a great inspection job and don't pressure you into fixing things outside of your budget. High quality workmanship, too! A mechanic you can trust! Hard to find these days, so I will always return if I'm having any vehicle issues!
Positive: Professionalism, Punctuality, Quality, Value
On top of being very responsive to my inquiries, I feel that I can trust their evaluation of what my vehicle needs to operate safely. They have gained my trust and I value their service.
Service: General repairs & maintenance
Critical: Quality
Not only did I come in for an oil change but was given and charged for a full inspection without being notified about the the service being done, but my oil change was done incorrectly and now half of my driveway is pooled and streaked with oil from the very top all the way down to the sidewalk.
Service: General repairs & maintenance
NEW
Critical: Quality
Not only did I come in for an oil change but was given and charged for a full inspection without being notified about the the service being done, but my oil change was done incorrectly and now half of my driveway is pooled and streaked with oil from the very top all the way down to the sidewalk.
Positive: Professionalism, Punctuality, Quality, Value
Professional and prompt service
Positive: Professionalism, Punctuality, Quality, Value
Great shop. I have used them for regular scheduled maintenance and additional repairs. Always very clear explaining what needs to be done and why (and what can wait). Don't try to up-sell unnecessary work. Work is done on schedule and …More
My experience was really good. I like to support local businesses and Thorncliff Automotive is my neighborhood mechanic. They are helpful and friendly. I also had a good conversation while I was there. In these days of covid, an in …More
Positive: Professionalism, Punctuality
Great place! Friendly and fast service ❤️
They got me in right away, and the pricing was more than fair. Would definitely recommend for future services.
Positive: Quality, Value
My experiences at Thorncliffe NAPA are always excellent. The staff go above and beyond to ensure I know exactly what needs to be done by emailing me a quote. Then they take the time to discuss it with me so I can make an I informed …More
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
This was my first time at Thorncliffe Auto Repair and I most certainly will be back! The service was excellent and the prices very reasonable. From the time I booked the appointment to when I picked my car up, the staff was very …More
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality, Quality, Value
On top of being very responsive to my inquiries, I feel that I can trust their evaluation of what my vehicle needs to operate safely. They have gained my trust and I value their service.
Positive: Professionalism, Punctuality
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality
I have been completely satisfied with this company I would recommend them to everyone well done
Positive: Professionalism, Punctuality, Quality, Value
Always great service, on-time, open communication, friendly and courteous. I don't go anywhere else for my car repairs.
Positive: Professionalism
prompt,friendly service. replaced faulty parts quickly,after initially installing a defective part from the manufacturer.
Positive: Professionalism, Punctuality, Quality, Value
Really, this place was an excellent option, we were checking many options around Calgary, although the customer service didn't have good reviews, until we checked this one with my husband. We noticed the customer service was amazing, and to …More
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism
Just liked the way they handle my van repairs. Very up front and professional. Will definitely be back.
Thank u Napa! Always there for me! Quality work
Amazing service👍
Positive: Professionalism, Punctuality
So great. I recommend this garage mainly because they treat you with respect! I had a problem years ago that that Brian could have totally taken advantage of me with but he ended up sendine to the dealership on my warranty that I had the no …More
Always trusted service
Positive: Professionalism
They got us in really quick to look over the car and see what was wrong with my brakes before a road trip. Quick and professional all the way
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
We are very happy with the quality of service from Thorncliffe Automotive Repair. They are very helpful, fast and friendly. We appreciated having a loaner car to use also.We will definitely be using them in the future for our car/truck needs.