Our Reviews


Average User Rating

4.60 / 5

Rating Breakdown

5
326
4
25
3
3
2
6
1
26

Aug 31, 2021
11 months ago
We are always happy to count with their support, guidance, and care of our Elantra 2015. Thank you for your great service!!

Jul 31, 2021
1 year ago
Service: Oil change Positive: Professionalism

Jul 31, 2021
1 year ago
Service: Transmission Positive: Professionalism

Jul 31, 2021
1 year ago
Service: Brakes Positive: Professionalism, Punctuality, Quality, Value

Jul 31, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Great same-day service. We were departing for a camping trip when the warning lights came on indicating that the battery wasn’t charging. Called Thorncliffe Automotive Repair and they were able to install a new alternator that day and we …More

Jul 1, 2021
1 year ago

Jul 1, 2021
1 year ago
Services: Oil change, General repairs & maintenance, Auto engine diagnostic, Brakes, Wheel alignment, Steering & suspension repair Critical: Professionalism, Quality, Value

Jul 1, 2021
1 year ago
Services: Oil change, Tires Positive: Professionalism, Punctuality, Quality, Value

Jul 1, 2021
1 year ago
Delivered what they promise

Jul 1, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Quick service and great staff. Will use these guys again Service: Transmission

Jul 1, 2021
1 year ago
Positive: Professionalism, Quality Always a good experience. Brian and Trina are great to deal with. Service: Brakes

Jul 1, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Quick to book a appointment, the work itself was done very fast, good price and left a very positive experience with me. Great communication skills and friendly staff. Service: General repairs & maintenance

N T
Jul 1, 2021
1 year ago
Positive: Professionalism, Quality ALWAYS professional, attentive, and honest. I have been using their services for many years. They answer all of my questions to help me learn about my vehicle, and have saved me a few times from possible larger issues. Thank you! Services: Tires, Auto engine diagnostic, General repairs & maintenance, Oil change, Brakes, Air & cabin filter replacement

Jul 1, 2021
1 year ago
Positive: Professionalism, Quality I contacted the shop at 12:30 on a Friday afternoon with an urgent request to look at my car, detect the issue, and provide the necessary repairs. Without disclosing the reason for the urgent request (I needed to travel the following day …More

May 31, 2021
1 year ago
Service: Brakes Positive: Professionalism

May 31, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Good service as always! Services: Tires, Wheel alignment, Oil change

May 31, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Thorncliffe Automotive Repair is great to work with. Trina who handles bookings and admin is wonderful. Any work they do they stand behind and if there is an issue, they will resolve it immediately with no problems. There work is great and I am so glad to have found them. I would recommend highly. Services: Oil change, General repairs & maintenance, Brakes, Wheel alignment

May 25, 2021
1 year ago
NEW Positive: Professionalism, Punctuality, Quality

May 25, 2021
1 year ago
NEW Positive: Professionalism, Punctuality, Quality, Value Can't recommend more. They always go out of their way to provide great service, are nice to deal with and stay professional. I visited twice now, had quite a lot done on my vehicle (they did a thorough check up after I bought it used). They …More

May 21, 2021
1 year ago
NEW Positive: Professionalism, Punctuality, Quality, Value Good service as always!

May 21, 2021
1 year ago
NEW Positive: Professionalism, Punctuality, Quality, Value Really, this place was an excellent option, we were checking many options around Calgary, although the customer service didn't have good reviews, until we checked this one with my husband. We noticed the customer service was amazing, and to …More

May 19, 2021
1 year ago
NEW Positive: Professionalism, Punctuality, Quality, Value Thorncliffe Automotive Repair is great to work with. Trina who handles bookings and admin is wonderful. Any work they do they stand behind and if there is an issue, they will resolve it immediately with no problems. There work is great and I am so glad to have found them. I would recommend highly.

May 18, 2021
1 year ago
NEW Positive: Professionalism, Punctuality, Quality, Value

May 11, 2021
1 year ago
NEW Positive: Professionalism

May 10, 2021
1 year ago
NEW Positive: Professionalism, Punctuality, Quality, Value Great and honest service. Was supposed to get a brake flush, but immediately upon entering the shop, they asked if my service was actually required or just recommended by the dealer. They inspected the brake fluid and told me it wasn’t …More

May 1, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Had my winters tires changed here. Pleasant & professional employees, quick service, overall a good experience. Will be back. Service: Tires

May 1, 2021
1 year ago
Positive: Quality Wonderful, friendly staff. We can trust them to do what is necessary at a reasonable price, without extras being added on without cause. We've been using them for over 10 years. Service: General repairs & maintenance

Apr 16, 2021
1 year ago
NEW Positive: Professionalism, Punctuality, Quality, Value Had my winters tires changed here. Pleasant & professional employees, quick service, overall a good experience. Will be back.

Apr 16, 2021
1 year ago
NEW Positive: Quality Wonderful, friendly staff. We can trust them to do what is necessary at a reasonable price, without extras being added on without cause. We've been using them for over 10 years.

Apr 1, 2021
1 year ago
NEW Positive: Quality They do a great inspection job and don't pressure you into fixing things outside of your budget. High quality workmanship, too! A mechanic you can trust! Hard to find these days, so I will always return if I'm having any vehicle issues!

Mar 31, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value On top of being very responsive to my inquiries, I feel that I can trust their evaluation of what my vehicle needs to operate safely. They have gained my trust and I value their service. Service: General repairs & maintenance

Mar 31, 2021
1 year ago
Critical: Quality Not only did I come in for an oil change but was given and charged for a full inspection without being notified about the the service being done, but my oil change was done incorrectly and now half of my driveway is pooled and streaked with oil from the very top all the way down to the sidewalk. Service: General repairs & maintenance

Mar 29, 2021
1 year ago
NEW Critical: Quality Not only did I come in for an oil change but was given and charged for a full inspection without being notified about the the service being done, but my oil change was done incorrectly and now half of my driveway is pooled and streaked with oil from the very top all the way down to the sidewalk.

Feb 12, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Professional and prompt service

Feb 9, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Great shop. I have used them for regular scheduled maintenance and additional repairs. Always very clear explaining what needs to be done and why (and what can wait). Don't try to up-sell unnecessary work. Work is done on schedule and …More

Jan 19, 2021
1 year ago
My experience was really good. I like to support local businesses and Thorncliff Automotive is my neighborhood mechanic. They are helpful and friendly. I also had a good conversation while I was there. In these days of covid, an in …More

Jan 16, 2021
1 year ago
Positive: Professionalism, Punctuality Great place! Friendly and fast service ❤️ They got me in right away, and the pricing was more than fair. Would definitely recommend for future services.

Jan 16, 2021
1 year ago
Positive: Quality, Value My experiences at Thorncliffe NAPA are always excellent. The staff go above and beyond to ensure I know exactly what needs to be done by emailing me a quote. Then they take the time to discuss it with me so I can make an I informed …More

Dec 1, 2020
1 year ago

Nov 27, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value

Nov 22, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value

Nov 19, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value This was my first time at Thorncliffe Auto Repair and I most certainly will be back! The service was excellent and the prices very reasonable. From the time I booked the appointment to when I picked my car up, the staff was very …More

Nov 15, 2020
1 year ago
Positive: Professionalism, Punctuality

Nov 10, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value On top of being very responsive to my inquiries, I feel that I can trust their evaluation of what my vehicle needs to operate safely. They have gained my trust and I value their service.

Oct 18, 2020
1 year ago
Positive: Professionalism, Punctuality

Oct 16, 2020
1 year ago
Positive: Professionalism

Oct 10, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value

Oct 6, 2020
1 year ago
Positive: Professionalism, Punctuality I have been completely satisfied with this company I would recommend them to everyone well done

Sep 30, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Always great service, on-time, open communication, friendly and courteous. I don't go anywhere else for my car repairs.

Sep 23, 2020
1 year ago
Positive: Professionalism prompt,friendly service. replaced faulty parts quickly,after initially installing a defective part from the manufacturer.

Sep 22, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Really, this place was an excellent option, we were checking many options around Calgary, although the customer service didn't have good reviews, until we checked this one with my husband. We noticed the customer service was amazing, and to …More

Sep 20, 2020
1 year ago
Positive: Professionalism, Punctuality

Sep 15, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality

Sep 9, 2020
1 year ago
Positive: Professionalism Just liked the way they handle my van repairs. Very up front and professional. Will definitely be back.

Aug 19, 2020
1 year ago
Thank u Napa! Always there for me! Quality work Amazing service👍

Aug 19, 2020
1 year ago
Positive: Professionalism, Punctuality So great. I recommend this garage mainly because they treat you with respect! I had a problem years ago that that Brian could have totally taken advantage of me with but he ended up sendine to the dealership on my warranty that I had the no …More

Aug 12, 2020
2 years ago
Always trusted service

Aug 11, 2020
2 years ago
Positive: Professionalism They got us in really quick to look over the car and see what was wrong with my brakes before a road trip. Quick and professional all the way

Aug 2, 2020
2 years ago
Positive: Professionalism, Punctuality, Quality, Value

Jul 28, 2020
2 years ago
Positive: Professionalism, Punctuality, Quality, Value We are very happy with the quality of service from Thorncliffe Automotive Repair. They are very helpful, fast and friendly. We appreciated having a loaner car to use also.We will definitely be using them in the future for our car/truck needs.