Our Reviews
Rating Breakdown
5
259
4
26
3
4
2
1
1
20

I've been going to Elite automotive for the three year we've lived here, for regular maintenance and repairs. All the work has been done promptly and at pricing similar to our friend who performed our services when we lived elsewhere.I've had several conversations about prospective work with Dave (owner?, Dad?) and with Sue at the desk (daughter?). Both are very informative and answer questions fully. Dave has even taken me into the garage to explain and point out issues with my car.Strongly recommend.
The entire staff is very friendly and helpful, most importantly they are fair.
Trevor is the man - squeezed me in when I really needed help in a pinch! Super quick!
I have a 2013 prius, the head gasket went and I needed a new engine. Most mechanics won't touch my plug in hybrid, elite pouted a fair price, replaced the engine and my baby is running like new. All around best experience I've had with a car repair ever. Thanks elite.
2024 update:Well. This sucks to have to post. After multiple attempts at trying to solve this matter privately, I feel I should share the good and the bad equally. I brought my vehicle in with a backup camera and parking sensor that werent working and asked for 1 hour of diagnosis to see what I was looking at as far as $$$ goes. When I received my vehicle back from Elite, I paid my bill and weighed my options as the repair would be costly.After a week or so, my husband noticed that the hitch cover was missing on my bumper. After a few phone calls and questions it was pretty clear that elite had absolutely no intention of making it right. They told me that my bumper was not removed and they would check for the piece around the shop. Given the scope of work and the fasteners and a 12 inch by 15 inch piece of plastic being entirely missing.... I'm convinced it was probably just thrown out a day or two later because it didn't go on a vehicle that was in their lot. After another futile attempt to remedy the situation over the phone, I did my own research and found that the only way to remove this piece is by removing two fasteners. My vehicle isn't old and there's no way both fasteners would have come out on their own. I bit the bullet and ordered the replacement to repair the camera, sensor, and hitch cover myself. I'm sorry to say, the dishonesty and avoidance over a $40 part has lost them a loyal customer as well as multiple referrals.Past review:I Just moved to the area and I have to say I'm extremely happy with the work they've done on my Jeep!They looked over my whole vehicle and only recommended the things that it actually needed, no pressure to sell me on the fixes either since they weren't urgent! Since I wanted to get those non urgent things fixed, im also happy to say that they got me in and out quickly. No crazy long wait times for parts or an appointment.If you're looking for a good mechanic with friendly staff and fair prices I would highly recommend this shop.
Elite automotive has kept my geriatric Toyota Scion road worthy. They are honest and have been there for me many times when this or that has gone wrong. I appreciate all they have done for me. I completely trust them and definitely recommend them! Great people!
Excellent service. Very professional and friendly. A+++++++++++++, Could not have been better.
After leaving the dealership with a estimate of over $2000 for two new tires and rear brakes, I took my car to elite. They charged me only $650 for two tires and said that brakes weren’t needed! They saved me a bunch of money, and I truly appreciate their honesty more than anything!
Prompt, courteous, polite, professional, honest, family-owned, and highly competent! I would recommend Elite Automotive to ANYONE!!!
This is a trustworthy family owned business. Scheduling was convenient and you are always kept well informed of any concerns.
This business has ta care of my automotive needs for q a few years. They are always pleasant and accommodating to my needs in a timely manner l highly recommend them.
Elite has been taking care of my 3 older vehicles since I moved to the area and has done a great job every time! From a new transmission to brakes and oil - communication, repair speed, and follow up care have been phenomenal. Thank you Elite team!
Great service
Very good and reasonably priced
Great service pleasant and knowledgeable people
Good, quick, affordable service.
Great service and prices! Highly recomend!!!
Always a pleasure - quality work and friendly staff!
Always great at Elite. Quick to get me an appointment and quick to get me in and out. Never had a single issue here.ServicesTire rotations, Oil change
Great customer service and quick turn-around time.ServicesAuto brake repair
Elite Automotive has been my "go-to" for years. Never had a negative experience, they've always been pleasant and honest with me, and the repair costs have always been fair.
The whole experience was fast, done right and the price was better than I was expecting. Everyone who works there is always a pleasure to do business withBill and Connie Mancuso
Very happy with service and value at Elite. Will certainly be backServicesAir & cabin filter replacement, Oil change
They did a great job on my car and shopped around for a cheaper part than originally quoted and saved me $! They also inspected my car unasked (which I didn’t know they could do and was extremely thankful for as I was past due) definitely competent and trustworthy 👍🏻☺️
I started taking our cars to Elite about a year ago. When I brought it to them this time it turned out that some work performed a while ago by another facility needed to be repaired again. Elite got to it right away without any comment.In addition, a wheel bearing that Elite had repaired a few months ago failed. There was no question about them standing by their work with the wheel bearing being covered under warranty.Sue also follows up to make sure that everything has been completed to our satisfaction. I have never had a repair shop call me to follow up. Unlike those endless surveys that we all get for everything these days, the personal touch at Elite is refreshing.I will continue to bring my automobiles to Elite because of the way they go about things.ServicesSteering & suspension repair, Brakes
I only had tire rotation and balance done but the car rides well! It was test driven and done in about 35 minutes
Literally saved the day when my exhaust pipe broke in the middle of traveling for Thanksgiving. Thank you so much! Would highly recommend.
Today I experienced the best customer service I’ve ever had, especially when it comes to motor vehicles, which are usually a headache and inconvenience. On a Friday night I had trouble with my truck tire and it was basically falling off when I was driving home, I checked the nuts and they were all fine but I’m no mechanic. I called elite and someone answered their personal phone after business hours and told me they’re closed for the weekend but a tow truck driver would come pick up my truck in the morning. So I was worried because I had to get to work on Sunday and bring my daughter somewhere on Monday morning but it seemed like I wouldn’t hear anything until monday.. TREVOR came and towed my truck on Saturday morning to bring back to elite.. he told me it might not get worked on until Monday but he would also take a look.. he diagnosed my truck, figured it out, went to the store to buy a part, fixed my truck and then called me by 2pm and told me he was dropping my truck back off to my residence and he had his own ride home.. Trevor was absolutely amazing and helped me out in a pinch with a smile on his face on a weekend.. he’s a god send and any company would be lucky to have him as an asset.. wonderful man and very hard worker.. THANK YOU TREVOR!!! After this experience I will never go to another mechanic or shop besides Elite Automotive in Byram, Nj. Thank you again Trevor, you saved my weekend! 🤙
Thank your your prompt &courteous service!
Great experience always from Elite!!! Will always use Elite automotive
Lots of work needed, but gave me a loaner so I wouldn't be car-less.
No doubt once again you guys did an excellent job on my civic it’s running smoothly like it’s a new car you at Elite are my A#1 automotive place go I’ll never use anyone else there isn’t a enough good words in the world to say about Elite Automotive I can go on and on about them forever
Great service
Have used Elite for various services on several vehicles. Their customer service is outstanding. All services and repairs have been completed professionally. They are honest and affordable.
I Just moved to the area and I have to say I'm extremely happy with the work they've done on my Jeep!They looked over my whole vehicle and only recommended the things that it actually needed, no pressure to sell me on the fixes either since they weren't urgent! Since I wanted to get those non urgent things fixed, im also happy to say that they got me in and out quickly. No crazy long wait times for parts or an appointment.If you're looking for a good mechanic with friendly staff and fair prices I would highly recommend this shop.
The experience was great!Service: Tires