Our Reviews


Average User Rating

4.43 / 5

Rating Breakdown

5
393
4
5
3
0
2
0
1
11

Sep 9, 2022
3 weeks ago


Aug 22, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

Aug 18, 2022
1 month ago

May 6, 2022
4 months ago

Apr 2, 2022
6 months ago
Very knowledgeable and professional staff.I will definitely be returning in the future .Thanks guys! Services: Tires, General repairs & maintenance

Mar 26, 2022
6 months ago

Mar 26, 2022
6 months ago
Steve, Scott & Brian I can't thank you enough for taking car of my truck. A lot of work to do and they made a plan & executed it perfectly. Still stuff to do but it rides like new. I am so happy to have a place where I can feel …More

Mar 9, 2022
6 months ago

jessica k.
Mar 9, 2022
6 months ago
As much integrity as used car salesmen. If you encounter an issue with a recently performed repair, they will not make any substantive attempt to make sure that it wasn't due to their negligence, other than gaslighting and using word salad to absolve them of responsibility. Don't wait until a problem arises, just avoid them to begin with.

Feb 9, 2022
7 months ago
Positive: Professionalism, Punctuality, Quality I was leaving Ohio to go back to Indiana and broke down on 71 going south. My sister looked them up because they were close to where I was. Had my tow truck drop me off around 430pm and they closed at 5pm. Asked if it would be done today …More

Jan 9, 2022
8 months ago
Impressive service. Very professional! They listen to the customer and focus on the problem. They don't try to do a hard upsell like some other places do. Highly recommended!

Dec 9, 2021
9 months ago
They are excellent, prices very competitive.

Dec 9, 2021
9 months ago
Positive: Professionalism, Punctuality, Quality, Value I am new to the area and wanted to find a family automotive shop. It was quick, easy, and they even texted me a few days later to make sure everything was good. Glad to have found a new auto shop Services: Tires, Wheel alignment

Dec 9, 2021
9 months ago
I called a few auto shops referred by family & friends after moving from Vegas to Medina once cooler weather came on knowing I'd need antifreeze & tires. Due to being handicapped, it took a few appointment times but Herold's was kind enough …More

Nov 9, 2021
10 months ago

Nov 9, 2021
10 months ago

Nov 9, 2021
10 months ago
Positive: Professionalism, Punctuality, Quality, Value What a wonderful place. Cannot recommend them highly enough. Services: Brake service & repair, Tires, Wheel alignment, Oil change, Air & cabin filter replacement

Nov 9, 2021
10 months ago
Positive: Professionalism, Quality, Value Exceptional customer service and easy to work with. Highly recommend. Service: Tires

Oct 9, 2021
11 months ago
Good people & great work

Oct 9, 2021
11 months ago
Positive: Professionalism, Punctuality, Quality, Value Perfect! Service: Tires

Sep 9, 2021
1 year ago
Very friendly and helpful, will definitely use them again in the future

Sep 9, 2021
1 year ago
I couldn't get my car started. They did diagnosis and corrected it in under 3 days. Quick service and very responsive employees. They even texted regarding how the vehicle was doing to make sure everything was OK.

Aug 18, 2021
1 year ago

Aug 12, 2021
1 year ago
Place you can Trust to fix it right and not take advantage of you. Nice group of guys. A real family mechanic

Jul 29, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality They got me in quickly and made all repairs on the same day. Communication was very strong throughout the experience and everyone was friendly - when I walked past the garage, the mechanics all said hello despite being busy at work. They …More

May 24, 2021
1 year ago
NEW Great service, got my car in fast and repaired AC quickly and at a reasonable cost. I was also very impressed that they contacted me the following day to make sure that everything was still good with the car. Highly recommend!

Apr 19, 2021
1 year ago
NEW Positive: Value Took our 2016 Jeep Cherokee in for new tires, they provided affordable options. Also had new brake pads and rotors done. Back on a week later for an oil change. Discounts were available. Great service, fast, on time and quality! They even followed up to see how everything turned out. Thank you! Will be back again!

Apr 17, 2021
1 year ago
Positive: Value Took our 2016 Jeep Cherokee in for new tires, they provided affordable options. Also had new brake pads and rotors done. Back on a week later for an oil change. Discounts were available. Great service, fast, on time and quality! They even followed up to see how everything turned out. Thank you! Will be back again! Services: Oil change, Brakes, Tires

Apr 13, 2021
1 year ago
Positive: Professionalism, Punctuality, Value After shopping around I decided to have Herrold’s Auto Repair replace my rear brakes, rotors and pads. Drop off was quick and easy, Scott was very pleasant and professional to deal with and the quote was accurate. I will definitely return for additional service in the future! Service: Brakes

Apr 12, 2021
1 year ago
NEW Positive: Professionalism, Punctuality, Quality, Value