Our Reviews


Average User Rating

4.97 / 5

Rating Breakdown

5
314
4
5
3
0
2
0
1
5

Sep 7, 2018
2 years ago
Honest and fair.

Sep 7, 2018
2 years ago
Highly skilled mechanics, great service.

Sep 7, 2018
2 years ago
They were extremely friendly and were able to change all four tires in less than an hour. The best part was that I called in the morning and got same day service.

Sep 7, 2018
2 years ago
Great customer service! Very professional, highly recommend for any of your automotive repairs.

Sep 7, 2018
2 years ago
We have entrusted Steve and Dave with our vehicles for quite a few years and every experience has been top-notch. They are courteous and professional and they do quality work. If you're new to the area or are just looking for a new auto repair shop, this place is fantastic. Keep up the good work!

Sep 7, 2018
2 years ago
Ive gone to Steve to get my car fixed since I got my license and was riding around in my rust bucket. He's always done great work and kept my cars running for much longer than I could have imagined. Great atmosphere and a helpful staff keeps things running smoothly. Family run shop that I will continue to take my cars to as long as they have 4 wheels (and even when they don't)

Sep 7, 2018
2 years ago
My family and I we're traveling through Ohio and had major car problems, Herold Family Automotive made our experience the best it could be.These guys are extremely professional, from the time I walked through the door to the time I payed my bill. These guys repaired our car in a timely fashion as well properly charged. I highly recommend this shop for anyone in the area. Thank you guys

May 22, 2018
2 years ago
This place has integrity, based on what I have heard.

Douglas Cullen
May 17, 2018
2 years ago

Feb 3, 2018
3 years ago
Best repairmen around. Great service and very honest!

Feb 3, 2018
3 years ago

Feb 3, 2018
3 years ago

Kristina Nanosky
Jan 27, 2018
3 years ago
We have used Herold Family Auto and Tire for over 20 years. Steve has been great with us, everything from tire recommendations to getting us in quickly. He has also worked with us knowing what we want out of our vehicles.

Michelle L. Heilman
Oct 31, 2017
3 years ago
I checked 7 different tire stores in Medina and Herolds Family Automotive and Tire had the best prices hands down! On top of the great price I also got a $50 mail in rebate. If you’re looking for new tires before winter I highly recommend this local business.

Jay Summers
Sep 14, 2017
3 years ago
I'm a "car guy", I typically do my own repair work. I call Steve & Dave when I don't have time to do the repair or if the repair is outside of my abilities. These folks are the best. Not the cheapest, Not the most expensive but definitely the most conscientious.

Sep 7, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, the shop is immaculately clean, and the guys are some of the most personable mechanics I have ever met; and, my Dad was a mechanic. Needless to say, Herold should be the ONLY place you go to get any/all auto repair work done. Sadly, we are moving and will no longer be able to bring our cars to Herold for repairs.

Sep 7, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, the shop is immaculately clean, and the guys are some of the most personable mechanics I have ever met; and, my Dad was a mechanic. Needless to say, Herold should be the ONLY place you go to get any/all auto repair work done. Sadly, we are moving and will no longer be able to bring our cars to Herold for repairs.

Sep 7, 2017
3 years ago
Fantastic family owned business. We have had our cars serviced here for the past few years and are always impressed. Steve and Dave treat you with honesty, kindness and courtesy. I highly recommend them.

Apr 10, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, …More

Apr 10, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, …More

Apr 10, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, the shop is immaculately clean, and the guys are some of the most personable mechanics I have ever met; and, my Dad was a mechanic. Needless to say, Herold should be the ONLY place you go to get any/all auto repair work done. Sadly, we are moving and will no longer be able to bring our cars to Herold for repairs.

Mar 24, 2017
3 years ago
Speedy Service,Thanks !!

Sep 7, 2016
4 years ago
Speedy Service,Thanks !!

Sep 7, 2016
4 years ago
By far the best mechanic I have ever used. They are honest, fair, personable, and their customer service cannot be matched. I recommend Herold to everyone!

Apr 10, 2016
4 years ago
EXCELLENT ....EXCELLENT ......EXCELLENT .....HONEST ...HONEST...HONEST They have been my mechanics for a few years now and I am very blessed to have found them....Look no farther they are NUMBER 1 ....you will not find better …More

Apr 10, 2016
4 years ago
Herold Family Auto has always helped us out during times with car problems and have been a great resource of information. We were new to Ohio and were looking for a repair service that we could trust, offered great advice, and got the job …More

Apr 10, 2016
4 years ago
Absolutely fantastic guys that work on your car. Steve is always friendly and always knows me when I come in. Trustworthy and they do a fantastic job! What a wonderful family that they have. I'm sad that I'm leaving the state. I hope I …More

Jan 8, 2016
5 years ago
- Herold Family Auto has always helped us out during times with car problems and have been a great resource of information. We were new to Ohio and were looking for a repair service that we could trust, offered great advice, and got the job done right. We got all we hoped for with Steve and Dave. They are great people and care about their customers.

Oct 3, 2015
5 years ago
I've been a customer of Herold Family Auto for many years. My vehicle is 12 years old and just turned 202,000 miles. When my vehicle needs maintenance, repair, or tires I take it to Herold's. No need to shop around. Their knowledge and …More

Sep 7, 2015
5 years ago
- EXCELLENT ....EXCELLENT ......EXCELLENT .....HONEST ...HONEST...HONEST They have been my mechanics for a few years now and I am very blessed to have found them....Look no farther they are NUMBER 1 ....you will not find better mechanics . Thanks Steve and Dave for always taking great care of me ! PROFESSIONAL....PROFESSIONAL....PROFESSIONAL TOP NOTCH CUSTOMER SERVICE And I love the follow up THANK YOU calls from Bob, how many places call you today and thank you for your business, think about that !!!!!!! Also they are very EFFICIENT!!!!

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Positive: Professionalism, Punctuality, Quality, Value A friend of mine noticed that my rotors had grooves in them and told me I needed to go get that looked at ASAP. After searching through Google I found this company and saw that that had great reviews so I called. They were very nice on the …More

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