Our Reviews


Average User Rating

4.98 / 5

Rating Breakdown

5
181
4
3
3
0
2
0
1
2

Jay Summers
Sep 14, 2017
3 years ago
I'm a "car guy", I typically do my own repair work. I call Steve & Dave when I don't have time to do the repair or if the repair is outside of my abilities. These folks are the best. Not the cheapest, Not the most expensive but definitely the most conscientious.

Sep 7, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, the shop is immaculately clean, and the guys are some of the most personable mechanics I have ever met; and, my Dad was a mechanic. Needless to say, Herold should be the ONLY place you go to get any/all auto repair work done. Sadly, we are moving and will no longer be able to bring our cars to Herold for repairs.

Sep 7, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, the shop is immaculately clean, and the guys are some of the most personable mechanics I have ever met; and, my Dad was a mechanic. Needless to say, Herold should be the ONLY place you go to get any/all auto repair work done. Sadly, we are moving and will no longer be able to bring our cars to Herold for repairs.

Sep 7, 2017
3 years ago
Fantastic family owned business. We have had our cars serviced here for the past few years and are always impressed. Steve and Dave treat you with honesty, kindness and courtesy. I highly recommend them.

Apr 10, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, …More

Apr 10, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, …More

Apr 10, 2017
3 years ago
We have lived in Medina, OH, New York and Virginia, and Herold Family Auto and Tire is definitely the BEST auto repair shop. We have had oil changes, purchased new tires, and had tires repaired at Herold. They are contentious, courteous, the shop is immaculately clean, and the guys are some of the most personable mechanics I have ever met; and, my Dad was a mechanic. Needless to say, Herold should be the ONLY place you go to get any/all auto repair work done. Sadly, we are moving and will no longer be able to bring our cars to Herold for repairs.

Mar 24, 2017
3 years ago
Speedy Service,Thanks !!

Sep 7, 2016
4 years ago
Speedy Service,Thanks !!

Sep 7, 2016
4 years ago
By far the best mechanic I have ever used. They are honest, fair, personable, and their customer service cannot be matched. I recommend Herold to everyone!

Apr 10, 2016
4 years ago
EXCELLENT ....EXCELLENT ......EXCELLENT .....HONEST ...HONEST...HONEST They have been my mechanics for a few years now and I am very blessed to have found them....Look no farther they are NUMBER 1 ....you will not find better …More

Apr 10, 2016
4 years ago
Herold Family Auto has always helped us out during times with car problems and have been a great resource of information. We were new to Ohio and were looking for a repair service that we could trust, offered great advice, and got the job …More

Apr 10, 2016
4 years ago
Absolutely fantastic guys that work on your car. Steve is always friendly and always knows me when I come in. Trustworthy and they do a fantastic job! What a wonderful family that they have. I'm sad that I'm leaving the state. I hope I …More

Jan 8, 2016
4 years ago
- Herold Family Auto has always helped us out during times with car problems and have been a great resource of information. We were new to Ohio and were looking for a repair service that we could trust, offered great advice, and got the job done right. We got all we hoped for with Steve and Dave. They are great people and care about their customers.

Oct 3, 2015
5 years ago
I've been a customer of Herold Family Auto for many years. My vehicle is 12 years old and just turned 202,000 miles. When my vehicle needs maintenance, repair, or tires I take it to Herold's. No need to shop around. Their knowledge and …More

Sep 7, 2015
5 years ago
- EXCELLENT ....EXCELLENT ......EXCELLENT .....HONEST ...HONEST...HONEST They have been my mechanics for a few years now and I am very blessed to have found them....Look no farther they are NUMBER 1 ....you will not find better mechanics . Thanks Steve and Dave for always taking great care of me ! PROFESSIONAL....PROFESSIONAL....PROFESSIONAL TOP NOTCH CUSTOMER SERVICE And I love the follow up THANK YOU calls from Bob, how many places call you today and thank you for your business, think about that !!!!!!! Also they are very EFFICIENT!!!!

Sep 7, 2015
5 years ago
Herold Family Auto has always helped us out during times with car problems and have been a great resource of information. We were new to Ohio and were looking for a repair service that we could trust, offered great advice, and got the job done right. We got all we hoped for with Steve and Dave. They are great people and care about their customers.

Sep 7, 2015
5 years ago
I've been a customer of Herold Family Auto for many years. My vehicle is 12 years old and just turned 202,000 miles. When my vehicle needs maintenance, repair, or tires I take it to Herold's. No need to shop around. Their knowledge and experience is worth every penny to me and I know their pricing is always fair. They diagnose the problem and fix it right the first time. They own the business and they have their hands on the repair. I will continue to rely on Herold Family Auto for all of the maintenance, repair and tires on my vehicle.

Sep 7, 2015
5 years ago
Absolutely fantastic guys that work on your car. Steve is always friendly and always knows me when I come in. Trustworthy and they do a fantastic job! What a wonderful family that they have. I'm sad that I'm leaving the state. I hope I can find someone as good as they are. They are a hard working group of people who put your car first. Steve, thank you for the years of honest service. I wish I could take you with me!

Meagan Clark
Jun 1, 2015
5 years ago
Honest, fast service!!! I will definitely be returning

Apr 10, 2015
5 years ago
I've been a customer of Herold Family Auto for many years. My vehicle is 12 years old and just turned 202,000 miles. When my vehicle needs maintenance, …More

Feb 18, 2015
5 years ago
We have gone twice so far. Extremely satisfied with both visits. Very reasonable prices and outstanding customer service!!

Dec 30, 2014
5 years ago
- Herold Family Automotive took excellent care of me. They gave me a free loaner car and fixed my car super fast. Plus the pricing was way less then I expected. Glad to finally find a mechanic I can trust!!!

Sep 7, 2014
6 years ago
I recommend Herold Family Auto & Tire. They offer the best service at great prices. Steve is honest and straightforward.

Sep 7, 2014
6 years ago
Each and every time I get my car serviced from Herold Family Auto I leave more than satisfied. The staff is friendly and knowledgeable. Can't imagine going anywhere else for automotive service!

Sep 7, 2014
6 years ago
We feel like we always get great service at Herold's. It is nice to use a family owned garage where everyone knows us by name.

Sep 7, 2014
6 years ago
Herold Family Automotive took excellent care of me. They gave me a free loaner car and fixed my car super fast. Plus the pricing was way less then I expected. Glad to finally find a mechanic I can trust!!!

Sep 7, 2014
6 years ago
We have gone twice so far. Extremely satisfied with both visits. Very reasonable prices and outstanding customer service!!

Sep 7, 2014
6 years ago
If you're new to town or have been here awhile and haven't found a good shop, look no further! You can count on their honesty and good work. Luckily for me, a friend referred them to me.

Sep 7, 2014
6 years ago
Great auto repair shop! They have friendly service and will explain the repair in plain ENGLISH! Steve goes way above my expectations. I highly recommend them.