Our Reviews
Rating Breakdown
5
325
4
19
3
5
2
6
1
33
The staff and mechanics are genuinely concerned about their work and the customers vehicles.. safety and quality work.
Kevin Gamble
Feb 12, 2019
5 years ago
5 years ago
Been out service center for many years. Always fast & efficient. Very friendly staff
These guys have been doing a great job with all the cars we own. I am going to get 250 k miles from my ‘04 Acura TSX with their help. At 190 k now.
These guys did a substantial amount of work on my old 1990 Ford Bronco w/ a 351 Windsor motor….more work than the value of the truck itself. And much of it was the kind of work where a particular repair necessitated the unforeseen repair or …More
Tippy D.
Oct 23, 2018
5 years ago
5 years ago
Sorry to see the previous three lukewarm reviews. As for me, in October 2018, at the Capital Circle, NE location, I received: Superb service, excellently and quickly done, and at a surprisingly low price -- about half the dealer labor rate. My issue was the replacement of a failed electronic/display-screen unit. I probably got a little lucky with the super-quick turnaround. All that said, I couldn't be more satisfied with the customer and technical service. Kudos to Booth and John, and to "BT", who did the actual work.
Great place keep up the good work
The staff are really concerned about the customers and they take time to listen.
One of BEST shops in the area! The staff is friendly and goes the extra mile to make sure customers understand repairs and are satisfied with the work performed.
I just had my truck looked at and was quoted over $2000 for the repair at another shop. I brought my truck to auto experts and was surprised to find out it only took $200 to fix the problem. Not only fair and honest but reasonably priced. I would recommend to all!
Mitchell Whitaker
May 23, 2018
6 years ago
6 years ago
Through consistent positive interactions and quality repairs, we have grown to trust Auto Experts on North Monroe. They are always friendly and speaking as someone who has a fair amount of past professional auto repair experience, they …More
Paulina P.
Aug 28, 2017
6 years ago
6 years ago
I have used both locations of Auto Experts and know many of the guys by name (I have two older autos). They have always worked with me and treated me kindly. They feel like neighbors. I drive through North and Central Florida for work and put on many miles on my older cars. I never felt that these guys misled me and I feel that they always tried to work things out for me. This is not the cheapest shop in town but they aren't crazy expensive and I trust their work.
Greg J.
Jul 31, 2017
6 years ago
6 years ago
I have been allowing these folks to do ALL work on my truck and my wife's car for over 20 years; everything from oil changes to tires, engine and brake repair- the works!!!!
I have the highest regard for the office staff there (Lane, Bruce, and Chris); they have always shown the highest degree of professionalism and honesty when it came to repairs or replacement of our automotive needs. I never found there estimates to be unreasonable, and only once did I have an issue with work there, and then, it was due to a manufacturing defect in a tire I had purchased there. They are extremely timely in their repairs, and will shuttle you to your work when you drop your vehicle off.
These folks are the real deal. No doubt about it.
And they repair lawn equipment to boot!!!!
Great service and decent folks.
These guys have always treated me right and completed the work they promised within the time frame they promised. Thank you all!
A big thanks to Mike and Lane. They helped me out while passing through Tallahassee with a broken trailer leaf spring. Mike stopped what he was doing and got me back on the road again. Thanks again for your time and help.
First time, but not our last. Close to home, awesome customer service, and reasonable pricing. If you've never used them, try them out. You won't be disappointed.
The only thing that these guys are "xperts" at is taking your money. They will take a look at your car just to find out what's wrong with it and then charge you a $50 diagnostic fee afterwards without telling you beforehand that there would be a fee. After I called the guy out on it he rudely told me "don't bring it back here". Don't worry guy I won't and I would advise anyone who is reading this to not take their cars there either.
Wish I would have read these reviews and asked around before taking my car to these people all they did I was take my money and charge me for so called repairs they fixed and my car still didn't work like it should 4 days later they did not offer to repair it the right way said it was something else that needed repair and wanted more money .then said they had talked to me about it might be something else I did not speak to the so called person that said he talked to me he was lying just to justify their cheating me out of $800.00 .do not ever use these people they will lie about what they say rip you out of your money I had to take to another mechanic to get the job done right and what they said was wrong with my car it winded up being less then $100.00 with new mechanic that said they just ripped me off. Worst experience ever will not recommend to anybody.
Through consistent positive interactions and quality repairs, we have grown to trust Auto Experts on North Monroe. They are always friendly and speaking as someone who has a fair amount of past professional auto repair experience, they have never mislead or tried to talk me into an unneeded repair. It's great to have a mechanic I can trust and that treats me fairly. They have served as my personal mechanic for about 10 years now.
The only thing that these guys are "xperts" at is taking your money. They will take a look at your car just to find out what's wrong with it and then charge you a $50 diagnostic fee afterwards without telling you beforehand that there would …More
Wish I would have read these reviews and asked around before taking my car to these people all they did I was take my money and charge me for so called repairs they fixed and my car still didn't work like it should 4 days later they did not …More
Linda Wolynski Jennings
Sep 26, 2016
7 years ago
7 years ago