Our Reviews
Rating Breakdown
5
256
4
14
3
4
2
6
1
26
Excellent quick service, thanks!
Great people doing dependable work!
Great customer service!Knowledgeable mechanics.
Their long tradition of friendly, courteous and excellent service is still alive and well!
Been using 20+ years. Always takes care of us.right away
Service was excellent. Price was good and the staff was always pleasant and professional.
Critical: QualityTook car there to get brakes fixed and they now sound worse than before I took it....took it back to let them re-fix it....problem came back 3 weeks later....is it so hard to do brakes?
Have used them for many years for different vehicles. Always the best.
I will never take my vehicle there again. They damaged my vehicle and wanted to me charge another $800 to fix what they broke we will be in court . Beware
It was my first time as a customer. I was treated very kindly and respectively. I waited there until my car was ready.I will be back.
I came to Auto Xperts somewhat knowing what was wrong with my car. I came in to get an estimate and it was not given. I understand that as professionals, you need to look at the vehicle but I think what your employees need to understand is that not everyone has the luxury of getting their car towed from mechanic to mechanic. We, as customers, always want the best deal. The customer service was alright. They’re nice but they’re not really willing to help until you have your car in their bay. Anyways, being new to Tallahassee, I decided to give them a shot since they were the closest in the area. Within 30 minutes of having my car towed to the shop, I received an estimate $950 for an alternator + battery replacement (taxes and fees included). FOR POTENTIAL CUSTOMERS READING THIS REVIEW, YOUR ESTIMATE DOES NOT INCLUDE THE PRICE THEY PAID FOR THE PART. At this point, I have to get the car fixed because I don’t have the luxury of getting my vehicle towed to another mechanic. I kindly asked the representative for a discount. She declined because “the alternator was $239 and we had to replace your battery, and I also gotta pay my guys” and that I understand and respect. But being the person that I am, I decided to take a look at the alternator that was put in my car. Alternator 11089A is $150-180 new. The only place that sells an 11089A for anywhere close to $239 is a remanufactured one on EBay. On top of that, everyone knows you get parts for cheaper than they’re listed and pay no taxes on them. I felt like this job was worth about $750 (800 at most) with taxes and fees included… $950 was too expensive. The only thing that minutely offsets the absurd price is that you get a 12 month or a 12,000 mile warranty on the parts and labor, unless specified otherwise. The only reason I gave you two stars is because you finished the job fast.
These guys have been doing a great job with all the cars we own. I am going to get 250 k miles from my ‘04 Acura TSX with their help. At 190 k now.9-4-22Forgot to mention earlier. Several times I received an estimate and authorized the repair, only to be told that the work turned out to be unnecessary and the cost was less. I remember specifically this with brake pads.
Straight-forward diagnosis and repair; no obfuscation, no scams, and easy to use online appointment setting and text alerts to receive estimates and approve them, with prices and everything.My easiest auto mechanic experience in a long time.
Auto Xperts has performed work on my 2002 GMC pickup truck a couple of times during the past 3 months. The work was completed on or before the day I was told it would be finished, and all repairs were done very well using quality replacement parts. I have been very satisfied with this business, and would recommend it to my friends.
I've been going here since I got my car they are extremely reliable, knowledgeable and friendly. If you need a mechanic that knows what they're talking about and that doesn't just rip you off and try to oversell you I highly recommend Auto Xperts.
Great service, honest, prompt and guarantee their work!!!! I have taken my vehicles there for many years and I am always happy with the services I have received. Auto Xperts is the BEST!!
I really want to leave a very positive 5 star review for Autoxperts because the customer service is superb! Took my truck in for sputtering and they diagnosed the problem to be bad spark plugs and 1 bad spark plug coil. Understandable! 100,000 miles and time to have them replaced. Had all spark plugs replaced and also the bad coil. Vehicle ran ok but service engine light was on when I picked it up. Took my vehicle back to address the service engine light issue because it wasn't a problem because the vehicle was running fine. The service advisor said that the service technician that worked on my vehicle forgot to plug something in all the way and I went on my way. Vehicle ran fine for about two weeks and now my vehicle is running really rough like it has never before! Vibrating and shaking while driving. Taking it back to see what the problem is but I pray it's nothing serious! I will be keeping yall posted on the progress.
Been going to auto experts for years, and every time we go we get pleasant and personal service, honest diagnosis of the issue, and a fair price. We recommend them to all our friends. It's great to have a local business that we can trust and rely on.
Took my car in for a front end alignment. After an hour or so I was told that the alignment could not be done because the inner tie rods and sway bar needed to be replaced. I totally understood this. What I did not understand was an estimate of $500 just to fix the inner rods ALONE,(another $130 for outer tie rods), plus $120 for a sway bar. None of this included the front end alignment, which was another $107 (this cost I understood as well). All total: $897.........??!! Seems excessive and overpriced to me, as I have gotten estimates from others that were nowhere near that high. Was I given this estimate because I was female and they thought I didn't know any better? Maybe. Due diligence is essential and I've done mine. It should never cost this much for the work stated. But, I'm not here to bash them, I just think they should/could be a little more cognizant of their "estimates." Having said this, the staff was very kind and professional...........
These guys did a substantial amount of work on my old 1990 Ford Bronco w/ a 351 Windsor motor….more work than the value of the truck itself. And much of it was the kind of work where a particular repair necessitated the unforeseen repair or replacement of another part or system. They kept me informed and sought my approval of every phase of their work. So there were no surprise charges at the end.The result, I now have a cool old Bronco that I can drive to work everyday with confidence. Beats dropping $30K on a used F-150 in my opinion. I would recommend Auto Xperts to anyone.BTW...great work Joey!Services: Electrical repair, Engine repair, Transmission, Tires, Oil change, Auto engine tuning, Auto body & trim replacement, Body & Trim, Brakes, Auto brake repair, Auto maintenance, General repairs & maintenance, Transmission repair, Steering & suspension repair, Auto engine diagnostic
Auto Experts are courteous, professional, and most importantly, honest. You won't regret taking your vehicle to them!Services: A/C installation & repair, Tires, Oil change, Auto A/C recharge, Tire rotations, Wheel alignment, General repairs & maintenance, Wiper blade installation, Air & cabin filter replacement, Auto engine diagnostic
Friendly staff, great service reasonably priced.
Great service. Very friendly. Lane, Bruce, and Chris are always friendly.
As always GREAT service ! Even if the dumb leaf blower only cranked once since getting it serviced. It was worth a try !
Very honest, trustworthy staff. I would recommend taking your vehicle there for repairs.
Fair prices and very nice staff, I will definitely be back to them. And their work is amazing!!! I strongly recommend you try them!!
Chris and his staff are very knowledgeable and professional. They went out of their way to help me with my mechanical needs! I highly recommend using Auto Xperts !Sandra Purvis
AutoXperts has been my go to shop. They do good work, keep me informed and I can leave with confidence that it will be done right.
Services: Transmission, General repairs & maintenance, Oil change, Air & Cabin Filter
NEW
I always go to the Xperts!
Positive: Professionalism, Punctuality, Quality, ValueChris, Lane and the gang at Auto Xperts are the best! I'm always treated with respect and they are very straight forward with what needs to be done with my vehicles. What I can't do myself will be handled by the good folks at Auto Xperts!Services: Brakes, Steering & suspension repair
Services: Check engine light diagnostic, Oil change, Tires
Positive: Professionalism, Punctuality, Quality, Value
Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
NEW
Positive: Professionalism, Punctuality, Quality, Value
Great mechanics. Had numerous jobs done on my Xterra. Fantastic, Fast, Efficient. Will always refer to anyone who needs repairs. Thank you Auto Xperts!
Literally the most affordable mechanic shop for my BMW in Tallahassee and anywhere else I’ve price checked. I’m always told when something is going to need to be fixed and it’s always one or two oil changes ahead. Never once have these guys put me on the spot and said this needs to be replaced immediately like some shops love to do. My fluids are always topped off and they always pull me out to look at my car on the lift and reassure me that everything is still performing properly. I refuse to use any other shop. These guys go above and beyond to keep you on the road and are easy on the wallet. They always send coupons to my email and honor them as well.
I’ve had several vehicles during my time in Tally and have been to just about every mechanic shop. I will never take my car anywhere else but here! Every staff member is incredibly helpful, quality work and great pricing. It’s a great feeling having a mechanic you can trust and not worry about over paying or reoccurring issues! They stand by their work and are willing to go the extra mile! I highly suggest any mechanic work you need, bring it to Auto Xperts!
Very honest and trustworthy. Went to the Capital Circle location for an oil change and tire rotation a couple years ago, they didn't do the tire rotation because they checked and it didn't need to be done. If I went to the dealership they …More
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Excellent work!
Literally the most affordable mechanic shop for my BMW in Tallahassee and anywhere else I’ve price checked. I’m always told when something is going to need to be fixed and it’s always one or two oil changes ahead. Never once have these guys …More
That's why I keep coming back.