Our Reviews
Rating Breakdown
5
195
4
10
3
2
2
2
1
15
These guys have been doing a great job with all the cars we own. I am going to get 250 k miles from my ‘04 Acura TSX with their help. At 190 k now.
The staff and mechanics are genuinely concerned about their work and the customers vehicles.. safety and quality work.
They are NOT CHEAP but, neither are they on the scale of dealership prices. They are my "Go To" place for all my vehicle repairs and service.
These guys did a substantial amount of work on my old 1990 Ford Bronco w/ a 351 Windsor motor….more work than the value of the truck itself. And much of it was the kind of work where a particular repair necessitated the unforeseen repair or …More
I love these guys! The have been taking care of my wife and I for years now, and I would not take my car anywhere else. They are fair, they never try to oversell you on things you don't need, and they always give us sound advice. Customer service is excellent, and they do great work. Can't recommend them highly enough!
Tippy D.
Oct 23, 2018
3 years ago
3 years ago
Sorry to see the previous three lukewarm reviews. As for me, in October 2018, at the Capital Circle, NE location, I received: Superb service, excellently and quickly done, and at a surprisingly low price -- about half the dealer labor rate. My issue was the replacement of a failed electronic/display-screen unit. I probably got a little lucky with the super-quick turnaround. All that said, I couldn't be more satisfied with the customer and technical service. Kudos to Booth and John, and to "BT", who did the actual work.
Mitchell Whitaker
May 23, 2018
3 years ago
3 years ago
The staff are really concerned about the customers and they take time to listen.
Great service and decent folks.
These guys have always treated me right and completed the work they promised within the time frame they promised. Thank you all!
Great place keep up the good work
A big thanks to Mike and Lane. They helped me out while passing through Tallahassee with a broken trailer leaf spring. Mike stopped what he was doing and got me back on the road again. Thanks again for your time and help.
One of BEST shops in the area! The staff is friendly and goes the extra mile to make sure customers understand repairs and are satisfied with the work performed.
First time, but not our last. Close to home, awesome customer service, and reasonable pricing. If you've never used them, try them out. You won't be disappointed.
I just had my truck looked at and was quoted over $2000 for the repair at another shop. I brought my truck to auto experts and was surprised to find out it only took $200 to fix the problem. Not only fair and honest but reasonably priced. I would recommend to all!
Through consistent positive interactions and quality repairs, we have grown to trust Auto Experts on North Monroe. They are always friendly and speaking as someone who has a fair amount of past professional auto repair experience, they …More
Paulina P.
Aug 28, 2017
4 years ago
4 years ago
I have used both locations of Auto Experts and know many of the guys by name (I have two older autos). They have always worked with me and treated me kindly. They feel like neighbors. I drive through North and Central Florida for work and put on many miles on my older cars. I never felt that these guys misled me and I feel that they always tried to work things out for me. This is not the cheapest shop in town but they aren't crazy expensive and I trust their work.
Was very rude when I was asking about doing service on my vehicle
The only thing that these guys are "xperts" at is taking your money. They will take a look at your car just to find out what's wrong with it and then charge you a $50 diagnostic fee afterwards without telling you beforehand that there would …More
Wish I would have read these reviews and asked around before taking my car to these people all they did I was take my money and charge me for so called repairs they fixed and my car still didn't work like it should 4 days later they did not …More
Linda Wolynski Jennings
Sep 26, 2016
5 years ago
5 years ago
Jeremy Blanck
Mar 24, 2016
5 years ago
5 years ago
quoted price of $190 for 1hour labor. job done elsewhere for $65.
Suzanne Marsh
Apr 22, 2015
6 years ago
6 years ago
Very impressed with their honesty and being straight up with me. After Pep Boys tried to rip me off by charging $40 just to check out the problem and then lied straight to my face about the power steering pump being broken, and tried …More
I would never ever recommend this location for Auto Experts. They blatantly lied about my issues after I returned for having work done at this location. I went n for an AC check and recharge, which they did but two days later had to go …More
Very impressed with their honesty and being straight up with me. After Pep Boys tried to rip me off by charging $40 just to check out the problem and then lied straight to my face about the power steering pump being broken, and tried …More