Our Reviews
Rating Breakdown
5
212
4
13
3
4
2
4
1
18
Mitchell Whitaker
May 23, 2018
4 years ago
4 years ago
The staff are really concerned about the customers and they take time to listen.
Great service and decent folks.
These guys have always treated me right and completed the work they promised within the time frame they promised. Thank you all!
Great place keep up the good work
A big thanks to Mike and Lane. They helped me out while passing through Tallahassee with a broken trailer leaf spring. Mike stopped what he was doing and got me back on the road again. Thanks again for your time and help.
One of BEST shops in the area! The staff is friendly and goes the extra mile to make sure customers understand repairs and are satisfied with the work performed.
First time, but not our last. Close to home, awesome customer service, and reasonable pricing. If you've never used them, try them out. You won't be disappointed.
I just had my truck looked at and was quoted over $2000 for the repair at another shop. I brought my truck to auto experts and was surprised to find out it only took $200 to fix the problem. Not only fair and honest but reasonably priced. I would recommend to all!
Through consistent positive interactions and quality repairs, we have grown to trust Auto Experts on North Monroe. They are always friendly and speaking as someone who has a fair amount of past professional auto repair experience, they …More
Paulina P.
Aug 28, 2017
5 years ago
5 years ago
I have used both locations of Auto Experts and know many of the guys by name (I have two older autos). They have always worked with me and treated me kindly. They feel like neighbors. I drive through North and Central Florida for work and put on many miles on my older cars. I never felt that these guys misled me and I feel that they always tried to work things out for me. This is not the cheapest shop in town but they aren't crazy expensive and I trust their work.
Greg J.
Jul 31, 2017
5 years ago
5 years ago
I have been allowing these folks to do ALL work on my truck and my wife's car for over 20 years; everything from oil changes to tires, engine and brake repair- the works!!!!
I have the highest regard for the office staff there (Lane, Bruce, and Chris); they have always shown the highest degree of professionalism and honesty when it came to repairs or replacement of our automotive needs. I never found there estimates to be unreasonable, and only once did I have an issue with work there, and then, it was due to a manufacturing defect in a tire I had purchased there. They are extremely timely in their repairs, and will shuttle you to your work when you drop your vehicle off.
These folks are the real deal. No doubt about it.
And they repair lawn equipment to boot!!!!
Was very rude when I was asking about doing service on my vehicle
The only thing that these guys are "xperts" at is taking your money. They will take a look at your car just to find out what's wrong with it and then charge you a $50 diagnostic fee afterwards without telling you beforehand that there would …More
Wish I would have read these reviews and asked around before taking my car to these people all they did I was take my money and charge me for so called repairs they fixed and my car still didn't work like it should 4 days later they did not …More
Linda Wolynski Jennings
Sep 26, 2016
6 years ago
6 years ago
Jeremy Blanck
Mar 24, 2016
6 years ago
6 years ago
quoted price of $190 for 1hour labor. job done elsewhere for $65.
Suzanne Marsh
Apr 22, 2015
7 years ago
7 years ago
Very impressed with their honesty and being straight up with me. After Pep Boys tried to rip me off by charging $40 just to check out the problem and then lied straight to my face about the power steering pump being broken, and tried …More
I would never ever recommend this location for Auto Experts. They blatantly lied about my issues after I returned for having work done at this location. I went n for an AC check and recharge, which they did but two days later had to go …More
Very impressed with their honesty and being straight up with me. After Pep Boys tried to rip me off by charging $40 just to check out the problem and then lied straight to my face about the power steering pump being broken, and tried …More
Andrew S.
May 13, 2014
8 years ago
8 years ago
I would never ever recommend this location for Auto Experts. They blatantly lied about my issues after I returned for having work done at this location. I went n for an AC check and recharge, which they did but two days later had to go back because my AC stopped working completely. Then they explained it would need almost a $1000 to fix........because the parts were so rare. I then drove across town had it checked at an HONEST garage and they explained the schader? valve was loose, replaced it for free and only charged for Freon....less that $50.00. DO NOT GO TO AUTO EXPERTS...IF THEY ARE TALKING THEY ARE LYING TO YOU.
Chance Lassiter
Sep 2, 2013
9 years ago
9 years ago
Jiminy C.
Nov 18, 2011
11 years ago
11 years ago
My repairs are always done quickly at a reasonable price. They inspect the vehicle and let me know what else I should be thinking about but never try to hard sell another service or repair that I haven't requested.
Good auto repair shops are hard to find. This is one of the best. They're keeping my 14 year old Jeep on the road. That's good because I can't afford a new one.
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