Our Reviews


Average User Rating

4.91 / 5

Rating Breakdown

5
265
4
4
3
0
2
3
1
3

Oct 18, 2020
1 month ago

Oct 13, 2020
1 month ago
It works ok, I had to have them at least a couple times a week sync the system because the numbers or customers showed up. I had a couple other issues but were resolved.

Oct 5, 2020
1 month ago
Best service around the area, great team and professional people, quality service.. Also they offer warraty and stay behind their work.

Oct 5, 2020
1 month ago
Critical: Professionalism, Quality, Responsiveness I sent a message on a chat with Bridget on Sept 26 2020 not to charge my card. We dont need the service at this time. She said she would pass it on to my rep. Today I check my card on file and find they still charged my card. She them …More

Aug 1, 2020
3 months ago
Positive: Professionalism, Responsiveness Eunice is always helpful Great customer service and always keeps our campaigns up to date and help us generate more business.Keep it up team shop manager and Eunice!

Aug 1, 2020
3 months ago
Positive: Professionalism, Responsiveness My shop manager makes my job as a service manager so easy. Reliable customer service and the program has everything we need. Eunice, our rep knows a lot about this industry and she goes above and beyond our expectations.

Aug 1, 2020
3 months ago
Positive: Professionalism, Quality, Responsiveness The MyShopManager Team have always been super helpful to any questions one may have. Lightning quick response times & they help resolve concerns in a timely manner! THANK YOU!

Aug 1, 2020
3 months ago
Positive: Professionalism, Quality, Responsiveness, Value My shop manager is a user friendly program. Eunice is fantastic at getting people in the door and retaining customers with a personal touch. Eunice helps me with my 3 shops and makes my job as a service director much more easier.

Jul 30, 2020
3 months ago
We have been using MyShop Manager for a year now, and we just love the services provided. The program and software is user-friendly, and the customer service is outstanding. As our representative, Eunice Yu has made herself consistently …More

Jul 29, 2020
3 months ago
Kandace with MyShopManager is awesome! She is very helpful and her recommendations are very effective! Definitely looking forward to continue working with her in future!

Jul 28, 2020
3 months ago
K.A.R.S. has dealt with My Shop Manger for several years. They have helped us stay in touch with our customers. During the past few months during the Covid pandemic we asked for help generating business flow and within minutes we were experiencing an influx of customers reaching out to us. THANK YOU !!!

Jul 24, 2020
4 months ago
Positive: Professionalism Molly has been very helpful. Her insights as to what works has been spot on. Molly has been friendly and responsive to all my needs- and I call quite often. I highly recommend MyShopManager to everyone who is not near me.

Jul 22, 2020
4 months ago
Positive: Professionalism, Quality, Responsiveness, Value My Shop Manager has been a great asset to my business. They help us stay in touch with our customers and keep our customers engaged with us. Overall, they provide the best customer retention marketing I have seen yet.

Jul 22, 2020
4 months ago
Positive: Professionalism, Quality, Responsiveness, Value Ladies and Gentlemen, if you want to have the best service you can expect from a truly genuine company, look no further than My Shop Manager. Very personable and friendly while demonstrating knowledge at it's finest. I have the privilege …More

Jul 21, 2020
4 months ago
Positive: Value Excellent service and great value!

Jul 21, 2020
4 months ago
Positive: Professionalism, Quality, Responsiveness, Value Excellent tool, if you are an auto repair shop looking for the best CRM, this is the one. Their live integration is the best and their service is too. Molly has been helping me and in a 15 minute call a week we've been tailoring all my …More

Jul 12, 2020
4 months ago
Easy to use. Great customer service. Integrates well with Shopkey

Jul 7, 2020
4 months ago
On trial program. Review TBD. Thank you.

Jun 14, 2020
5 months ago

Jun 14, 2020
5 months ago
Positive: Value myshopmanager has changed the game for my business! the ease of staying in touch with customer's has greatly increased our customer retention. the dvi feature is one of the best we have tried, so easy to use, and fully customizable, which …More

Jun 14, 2020
5 months ago
Positive: Responsiveness, Value MyShopManager offers a wide range of services, some of which I am still learning and discovering. It has enabled my company to reach customers in ways we otherwise would not be able to, and offers effective marketing solutions for almost …More

May 14, 2020
6 months ago

May 14, 2020
6 months ago
Positive: Professionalism, Quality, Responsiveness, Value Amazing program so far, already seeing results. With everything they offer for the price it’s a steal.

May 14, 2020
6 months ago
I just started using my shop manager a couple days ago, so I had some questions and Deanna was very helpful and very nice when answering them! Thank you

Apr 14, 2020
7 months ago
So far I really like what I see. I am training with Albert on a 30 day trial. Albert and Kim are very pleasant. I look forward to seeing the performance of this program.

Apr 14, 2020
7 months ago
We were very reluctant to sign up for MyShopManager but are now kicking ourselves for not doing it years sooner. Our customers love the personal follow up and the retention platform has worked very well for us …More

Apr 14, 2020
7 months ago
We just started the trial and I can tell they are on top of things in no time. Very user friendly system. They are able to do things that other systems have not done so far for us in marketing and overall customer evaluation and retention. …More

Mar 14, 2020
8 months ago
Great service for both business and customers.

Mar 6, 2020
8 months ago
Great service, very helpful for our business

Mar 2, 2020
8 months ago

Feb 25, 2020
8 months ago
This company has done everything they said they would do and have increased our car count significantly thru the use of text. Digital Inspections are easy to use and to implement. Would recommend MyShopManager to anyone who is looking to increase their sales.

Oct 31, 2019
1 year ago
Extremely awesome company to do business with! Albert and Ellen were so helpful to explain and implement the entire program. Auto Shop owners....get with this!!!

Sep 17, 2019
1 year ago
Great place to not only do business with but they offer a great service!!! Very happy

Jun 4, 2019
1 year ago

Jun 1, 2019
1 year ago
AWSOME PROGRAM

Jun 1, 2019
1 year ago
Just started using them this March? I think. Anyways, they are always there to help with any software issues that crop up, and fix them immediately. Will be using these guys for a long time.