Our Reviews


Average User Rating

4.92 / 5

Rating Breakdown

5
474
4
7
3
1
2
3
1
5

May 15, 2021
2 months ago
NEW Positive: Professionalism, Responsiveness Just started with the on boarding with MyShopManager. We had our first phone training with Amanda. WOW she is wonderful to deal with. Brought us through the steps of learning the program. It is very rare that you get someone that communicates that well, and is so knowledgeable about the product. 5 Stars for Amanda alone ...

May 13, 2021
2 months ago
NEW Positive: Professionalism, Quality, Responsiveness, Value Tim’s the man that got us up and running through patience and follow through! Thank you Tim! We have a lot more revenue coming in now.

May 8, 2021
2 months ago
NEW Critical: Professionalism, Quality, Value They are con artists. Once they get your money they could case less about the value they add. You have been warned ⚠️

May 8, 2021
2 months ago
NEW Positive: Professionalism, Quality, Responsiveness, Value Tim is phenomenal as a business partner assisting in system knowledge, creating campaigns that generate leads, problem solving and is extremely responsive. MyShopManager is a great asset in generating sales leads and identifying opportunities to address any customer concerns or questions.

May 6, 2021
2 months ago
NEW Positive: Professionalism, Quality, Responsiveness, Value Great way to talk with your customers and tracking reports to make sure you can take care of all of their needs. 1 job pays for the whole program. If you have questions about the program, call and ask for Tim. There has not been one issue or problem that i have had that Tim didn't have a solution for. Very happy with My Shop Manager.

May 1, 2021
2 months ago
NEW Positive: Professionalism, Quality, Responsiveness, Value I love this company it makes it so easy to stay in contact with all my customers. getting feed back from them is very important. The team at MSM is very professional, They even customized my ability to reach certain customers who are loyal and valued at my shop , my schedule is full now for days and my shop is thriving.

Apr 29, 2021
3 months ago
NEW Positive: Professionalism, Quality, Responsiveness, Value I have been using MSM for about 6 months now and my follow ups and customer retention has been incredible with this software/app. My shops Google reviews going up alone on follow ups has been worth it 100%. Highly recommended to any shop owner. Works great with Alldata Manage Online.

Apr 28, 2021
3 months ago
NEW Positive: Professionalism, Quality, Responsiveness, Value Eunice is amazing! We appreciate her and all the guidance she provided so much. With her help we were able to set up campaigns that helped boost our business!! From texting customers to mailers that helped generate appointments, she always …More

Apr 15, 2021
3 months ago
NEW

Apr 8, 2021
3 months ago
NEW Signed up with Myshopmanager back in October, and has been one of the best business decisions I've ever made. Have been working with Eunice since the beginning, and as a result, have increased our revenues tremendously!! Eunice has helped …More

Apr 1, 2021
3 months ago
NEW Positive: Professionalism, Quality, Responsiveness, Value First of all I don’t normally write reviews but if good is being done then you should appreciate it. Thank you so much Eunice :) All I can say is Eunice has been very helpful to our team. She is very responsive, takes the time to listen & …More

Apr 1, 2021
3 months ago
NEW Positive: Professionalism, Quality, Responsiveness, Value I decided to give My Shop Manager a try after hearing great things. Eunice helped me from day one and showed me how I would be able to take my business to the next level. I felt comfortable with her and I put my trust in her. From day one …More

Mar 21, 2021
4 months ago
NEW Positive: Professionalism Thanks to Eunice at shop manager she has spent lots of time with my service my department weekly to make sure we are doing everything we can to-be better then we were last week helps from any angle needed which i find priceless truly appreciate the shop managers program and all of Eunice’s efforts

Mar 21, 2021
4 months ago
NEW Positive: Professionalism, Quality, Responsiveness, Value Eunice has been working with us since day one, and I couldn’t ask for a better person to work with! When ever we have a problem she is only a phone call away and she makes sure we are taking care of every single time, she even calls to …More

Mar 18, 2021
4 months ago
Positive: Professionalism Thanks to Eunice at shop manager she has spent lots of time with my service my department weekly to make sure we are doing everything we can to-be better then we were last week helps from any angle needed which i find priceless truly appreciate the shop managers program and all of Eunice’s efforts

Mar 18, 2021
4 months ago
Positive: Professionalism, Quality, Responsiveness, Value Eunice has been working with us since day one, and I couldn’t ask for a better person to work with! When ever we have a problem she is only a phone call away and she makes sure we are taking care of every single time, she even calls to …More

Feb 14, 2021
5 months ago

Jan 31, 2021
5 months ago

Dec 15, 2020
7 months ago
Positive: Professionalism, Responsiveness I spoke with Anthony Allen. After going through the presentation we were not impressed and decided it was not for us. He returned our call and instead of hearing us out he yelled, 'i got ya' and hung up the phone on me. UPDATE: After my …More

Dec 9, 2020
7 months ago

Dec 3, 2020
7 months ago
Positive: Quality Anthony was such a great help with setting everything up and training us on how it works. Thanks again Anthony from the entire BIG O TIRE crew..

Oct 13, 2020
9 months ago
It works ok, I had to have them at least a couple times a week sync the system because the numbers or customers showed up. I had a couple other issues but were resolved.

Oct 5, 2020
9 months ago
Best service around the area, great team and professional people, quality service.. Also they offer warraty and stay behind their work.

Aug 1, 2020
11 months ago
Positive: Professionalism, Responsiveness Eunice is always helpful Great customer service and always keeps our campaigns up to date and help us generate more business.Keep it up team shop manager and Eunice!

Aug 1, 2020
11 months ago
Positive: Professionalism, Responsiveness My shop manager makes my job as a service manager so easy. Reliable customer service and the program has everything we need. Eunice, our rep knows a lot about this industry and she goes above and beyond our expectations.

Aug 1, 2020
11 months ago
Positive: Professionalism, Quality, Responsiveness The MyShopManager Team have always been super helpful to any questions one may have. Lightning quick response times & they help resolve concerns in a timely manner! THANK YOU!

Aug 1, 2020
11 months ago
Positive: Professionalism, Quality, Responsiveness, Value My shop manager is a user friendly program. Eunice is fantastic at getting people in the door and retaining customers with a personal touch. Eunice helps me with my 3 shops and makes my job as a service director much more easier.

Jul 30, 2020
1 year ago
We have been using MyShop Manager for a year now, and we just love the services provided. The program and software is user-friendly, and the customer service is outstanding. As our representative, Eunice Yu has made herself consistently …More

Jul 29, 2020
1 year ago
Kandace with MyShopManager is awesome! She is very helpful and her recommendations are very effective! Definitely looking forward to continue working with her in future!

Jul 28, 2020
1 year ago
K.A.R.S. has dealt with My Shop Manger for several years. They have helped us stay in touch with our customers. During the past few months during the Covid pandemic we asked for help generating business flow and within minutes we were experiencing an influx of customers reaching out to us. THANK YOU !!!

Jul 12, 2020
1 year ago
Easy to use. Great customer service. Integrates well with Shopkey

Feb 25, 2020
1 year ago
This company has done everything they said they would do and have increased our car count significantly thru the use of text. Digital Inspections are easy to use and to implement. Would recommend MyShopManager to anyone who is looking to increase their sales.

Oct 31, 2019
1 year ago
Extremely awesome company to do business with! Albert and Ellen were so helpful to explain and implement the entire program. Auto Shop owners....get with this!!!

Sep 17, 2019
1 year ago
Great place to not only do business with but they offer a great service!!! Very happy

Jun 4, 2019
2 years ago

Jun 1, 2019
2 years ago
AWSOME PROGRAM

Jun 1, 2019
2 years ago
Just started using them this March? I think. Anyways, they are always there to help with any software issues that crop up, and fix them immediately. Will be using these guys for a long time.

Nov 30, -0001
2021 years ago
view

Nov 30, -0001
2021 years ago
view

Nov 30, -0001
2021 years ago
views

Nov 30, -0001
2021 years ago
views · 3 photos

Nov 30, -0001
2021 years ago
views

Nov 30, -0001
2021 years ago
views

Nov 30, -0001
2021 years ago
l Guide · 47 reviews · 6 photos