Our Reviews


Average User Rating

4.94 / 5

Rating Breakdown

5
479
4
6
3
0
2
3
1
4

Jul 28, 2020
1 year ago
K.A.R.S. has dealt with My Shop Manger for several years. They have helped us stay in touch with our customers. During the past few months during the Covid pandemic we asked for help generating business flow and within minutes we were experiencing an influx of customers reaching out to us. THANK YOU !!!

Jul 24, 2020
1 year ago
Positive: Professionalism Molly has been very helpful. Her insights as to what works has been spot on. Molly has been friendly and responsive to all my needs- and I call quite often. I highly recommend MyShopManager to everyone who is not near me.

Jul 22, 2020
1 year ago
Positive: Professionalism, Quality, Responsiveness, Value My Shop Manager has been a great asset to my business. They help us stay in touch with our customers and keep our customers engaged with us. Overall, they provide the best customer retention marketing I have seen yet.

Jul 22, 2020
1 year ago
Positive: Professionalism, Quality, Responsiveness, Value Ladies and Gentlemen, if you want to have the best service you can expect from a truly genuine company, look no further than My Shop Manager. Very personable and friendly while demonstrating knowledge at it's finest. I have the privilege …More

Jul 21, 2020
1 year ago
Positive: Value Excellent service and great value!

Jul 21, 2020
1 year ago
Positive: Professionalism, Quality, Responsiveness, Value Excellent tool, if you are an auto repair shop looking for the best CRM, this is the one. Their live integration is the best and their service is too. Molly has been helping me and in a 15 minute call a week we've been tailoring all my …More

Jul 12, 2020
1 year ago
Easy to use. Great customer service. Integrates well with Shopkey

Jul 7, 2020
1 year ago
On trial program. Review TBD. Thank you.

Jun 14, 2020
1 year ago

Jun 14, 2020
1 year ago
Positive: Value myshopmanager has changed the game for my business! the ease of staying in touch with customer's has greatly increased our customer retention. the dvi feature is one of the best we have tried, so easy to use, and fully customizable, which …More

Jun 14, 2020
1 year ago
Positive: Responsiveness, Value MyShopManager offers a wide range of services, some of which I am still learning and discovering. It has enabled my company to reach customers in ways we otherwise would not be able to, and offers effective marketing solutions for almost …More

May 29, 2020
1 year ago
MyShopManager has been a great asset to my company and has helped with increased car count. Customer support if needed, is always quick to respond as well.

May 29, 2020
1 year ago
Absolutely love this Program so far! As I learn more I Continue to find more and more awesome utilites to help drive the Business around us! Looking forward to possibly leaving another comment in the future after I figure more out about the amazing Program!

May 29, 2020
1 year ago
As a business owner that tries to have a good idea of how the business is doing, MyShopManager is the perfect tool to help us understand our business. However, it is not just a tool that helps us achieve our goal. MyShopManager's team is …More

May 14, 2020
1 year ago

May 14, 2020
1 year ago
Positive: Professionalism, Quality, Responsiveness, Value Amazing program so far, already seeing results. With everything they offer for the price it’s a steal.

May 14, 2020
1 year ago
I just started using my shop manager a couple days ago, so I had some questions and Deanna was very helpful and very nice when answering them! Thank you

May 1, 2020
1 year ago
Words cannot express the gratitude I have for My Shop Manager. They have helped our business almost double in sales just in the first month!!! Not only with sales but also with adding that excellent customer service. We love having a …More

Apr 14, 2020
1 year ago
So far I really like what I see. I am training with Albert on a 30 day trial. Albert and Kim are very pleasant. I look forward to seeing the performance of this program.

Apr 14, 2020
1 year ago
We were very reluctant to sign up for MyShopManager but are now kicking ourselves for not doing it years sooner. Our customers love the personal follow up and the retention platform has worked very well for us …More

Apr 14, 2020
1 year ago
We just started the trial and I can tell they are on top of things in no time. Very user friendly system. They are able to do things that other systems have not done so far for us in marketing and overall customer evaluation and retention. …More

Mar 14, 2020
1 year ago
Great service for both business and customers.

Mar 6, 2020
1 year ago
Great service, very helpful for our business

Mar 2, 2020
1 year ago

Mar 2, 2020
1 year ago

Mar 1, 2020
1 year ago
My shop manager has had a positive impact on my business. It is far better than the previous cookie cutter CRM companies out there. Their graphic design/arts department with Christina and Dan do a wonderful job with our post cards and …More

Mar 1, 2020
1 year ago
Its great to have some live person be able to guide you step by step on the need of the customers and to look at you business as if was theirs, not like other Co. that they look at you like a number. …More

Mar 1, 2020
1 year ago
As a small independent BMW shop, we couldn't be more happy with this software. It works seamlessly with our shop software (ShopBossPro). It really does a great job of helping us stay in constant communication with our client base as well as …More

Mar 1, 2020
1 year ago
By far, and above all of the other so called Marketing / Software for an auto shop. I have been on their Enterprise program for almost a year. If you are wanting something special, YES they do that, I am able to do all mailings to existing …More

Mar 1, 2020
1 year ago
Cristina was great!!! This was my first time using My Shop Manager and the phone starting ringing minutes after I confirmed my text campaigns, my text messages went ding all weekend!!! …More