Our Reviews
Rating Breakdown
5
488
4
6
3
0
2
3
1
6
We always receive the best service from MyShopManager. Just the other day we had to wait for approval on a design and we sent it off to MyShopManager and they went way out of their way to help us get out a mailer on time. Kim & Christina were easy to work with and polite knowing the time crunch. Exceptional service. Always recommend this company to any business owners. Try them out you will be happy you did.
I've tried a few platforms and this one really stands out as one of the best. Easy to use and great support.
Awesome group of people to work with and awesome product!
If you are a shop owner and want a company to help you with marketing for a reasonable price, this is the place. Their program keeps you in constant contact with you customers and does it automatically. I have found that the majority of my customers would rather receive a text so they're not interrupted by a phone call and can respond faster to a text than the phone call especially when at work. As far as customer service goes you won't find a better service. As you know when updates are done to software it always has a glitch somewhere. When they did an update it had a couple so I messaged them and asked them to look into it. Had it fixed within a couple hours and then followed with me to make sure it was working properly and apologized for any inconvenience it may have caused. You won't find a better company to work with that does exactly what they say they will do. Don't hesitate, go for it.
Very pleased with attention to detail for my specific needs. Always extremely helpful with ideas on how to help with specific areas whether it's customer or business related.
I have been working with Albert boromei from
My Shop Manager for many months and he’s very proactive and wants his clients to be profitable and happy with there services. I highly recommend them.
Very pleased with attention to detail for my specific needs. Always extremely helpful with ideas on how to help with specific areas whether it's customer or business related.
Always helpful & prompt service! Great trackable results. We will definitely continue to use their services.
Always helpful & prompt service! Great trackable results. We will definitely continue to use their services.
Huge increase in business! The day that we started with myshopmanager, our business spiked significantly! Albert is my representative there. He is incredibly easy to get ahold of, and very easy to deal with. If a mistake is made on their end, they remedy it immediately! He totally makes sure I'm a happy customer in very way possible!! This service paid for itself in the first couple of days! I am a VERY happy customer!!!
Always helpful & prompt service! Great trackable results. We will definitely continue to use their services.
Huge increase in business! The day that we started with myshopmanager, our business spiked significantly! Albert is my representative there. He is incredibly easy to get ahold of, and very easy to deal with. If a mistake is made on their end, they remedy it immediately! He totally makes sure I'm a happy customer in very way possible!! This service paid for itself in the first couple of days! I am a VERY happy customer!!!
Albert and the Team have helped our business and more importantly, understand our business.
I'm in a trial run and finding far more positives than shortcomings with their offering. My Account Manager Albert has been there for me (as actively or patiently as I request based on my workload here) every step of the way. He gets 5 stars
MyShopManager is a pretty awesome marketing tool. Albert has been helping me set up account for client and he has been great. Very responsive and extremely helpful.
Premium Auto has seen incredible results from My Shop Manager. Albert is wonderful to work with. He takes the time to explain the program and addresses any concerns we have in a timely manner.
MyShopManager has made a marked difference in helping us grow our business-- especially with helping us get more consistent and stronger customer demand. Albert and Tom have been excellent in helping us through every step of the process of making the most of their services. I wish MyShopManager was around when I opened my shop 12 years ago!
My shop manager has definitely helped my business. They help us have better communication with our customers. The direct mail pieces work very well are very targeted. Albert has been great
I have been using the My Shop Manager for about 6 months. I love the ease of customer interactions. Many of my customers prefer a text message over an e-mail. I have had many customers thank me for the ease in contacting us. I have found that the program can be customized and the staff at My Shop Manager is wonderful to deal with. I would highly recommend the program to any repair shop owner.
I'm in a trial run and finding far more positives than shortcomings with their offering. My Account Manager Albert has been there for me (as actively or patiently as I request based on my workload here) every step of the way. He gets 5 stars
My shop manager has definitely helped my business. They help us have better communication with our customers. The direct mail pieces work very well are very targeted. Albert has been great
MyShopManager has made a marked difference in helping us grow our business-- especially with helping us get more consistent and stronger customer demand. Albert and Tom have been excellent in helping us through every step of the process of making the most of their services. I wish MyShopManager was around when I opened my shop 12 years ago!
Just started with My Shop Manager and after only one week I can tell this is the best CRM I’ve seen. We had the ability to text our customers for quite a few years now, but My Shop Manager takes it to a whole new level. They have texting campaigns that make people want to reply! Sent my first text to 200 customers, got 80 reply’s, 12 appointments and and over $10k in sales. That’s almost twice my ARO. And it all happened in a day and 1/2!!!
Premium Auto has seen incredible results from My Shop Manager. Albert is wonderful to work with. He takes the time to explain the program and addresses any concerns we have in a timely manner.
Albert is super helpful and responsive. We are so excited to have your system in place. Thank you MyShopManager!!
MyShopManager is a pretty awesome marketing tool. Albert has been helping me set up account for client and he has been great. Very responsive and extremely helpful.
I have been using the My Shop Manager for about 6 months. I love the ease of customer interactions. Many of my customers prefer a text message over an e-mail. I have had many customers thank me for the ease in contacting us. I have found that the program can be customized and the staff at My Shop Manager is wonderful to deal with. I would highly recommend the program to any repair shop owner.
Working with Albert Boromei has been a pleasure. He knows his product and is very available any time I need him! So far 5 stars for My Shop Manager.
Albert has been very helpful with this program.