Our Reviews

I have been working with Albert boromei from My Shop Manager for many months and he’s very proactive and wants his clients to be profitable and happy with there services. I highly recommend them.

Very pleased with attention to detail for my specific needs. Always extremely helpful with ideas on how to help with specific areas whether it's customer or business related.

Always helpful & prompt service! Great trackable results. We will definitely continue to use their services.

Always helpful & prompt service! Great trackable results. We will definitely continue to use their services.

Huge increase in business! The day that we started with myshopmanager, our business spiked significantly! Albert is my representative there. He is incredibly easy to get ahold of, and very easy to deal with. If a mistake is made on their end, they remedy it immediately! He totally makes sure I'm a happy customer in very way possible!! This service paid for itself in the first couple of days! I am a VERY happy customer!!!

Always helpful & prompt service! Great trackable results. We will definitely continue to use their services.

Huge increase in business! The day that we started with myshopmanager, our business spiked significantly! Albert is my representative there. He is incredibly easy to get ahold of, and very easy to deal with. If a mistake is made on their end, they remedy it immediately! He totally makes sure I'm a happy customer in very way possible!! This service paid for itself in the first couple of days! I am a VERY happy customer!!!

Albert and the Team have helped our business and more importantly, understand our business.

MyShopManager is a pretty awesome marketing tool. Albert has been helping me set up account for client and he has been great. Very responsive and extremely helpful.

I'm in a trial run and finding far more positives than shortcomings with their offering. My Account Manager Albert has been there for me (as actively or patiently as I request based on my workload here) every step of the way. He gets 5 stars

Premium Auto has seen incredible results from My Shop Manager. Albert is wonderful to work with. He takes the time to explain the program and addresses any concerns we have in a timely manner.

MyShopManager has made a marked difference in helping us grow our business-- especially with helping us get more consistent and stronger customer demand. Albert and Tom have been excellent in helping us through every step of the process of making the most of their services. I wish MyShopManager was around when I opened my shop 12 years ago!

My shop manager has definitely helped my business. They help us have better communication with our customers. The direct mail pieces work very well are very targeted. Albert has been great

I have been using the My Shop Manager for about 6 months. I love the ease of customer interactions. Many of my customers prefer a text message over an e-mail. I have had many customers thank me for the ease in contacting us. I have found that the program can be customized and the staff at My Shop Manager is wonderful to deal with. I would highly recommend the program to any repair shop owner.

I'm in a trial run and finding far more positives than shortcomings with their offering. My Account Manager Albert has been there for me (as actively or patiently as I request based on my workload here) every step of the way. He gets 5 stars

My shop manager has definitely helped my business. They help us have better communication with our customers. The direct mail pieces work very well are very targeted. Albert has been great

MyShopManager has made a marked difference in helping us grow our business-- especially with helping us get more consistent and stronger customer demand. Albert and Tom have been excellent in helping us through every step of the process of making the most of their services. I wish MyShopManager was around when I opened my shop 12 years ago!

Just started with My Shop Manager and after only one week I can tell this is the best CRM I’ve seen. We had the ability to text our customers for quite a few years now, but My Shop Manager takes it to a whole new level. They have texting campaigns that make people want to reply! Sent my first text to 200 customers, got 80 reply’s, 12 appointments and and over $10k in sales. That’s almost twice my ARO. And it all happened in a day and 1/2!!!

Premium Auto has seen incredible results from My Shop Manager. Albert is wonderful to work with. He takes the time to explain the program and addresses any concerns we have in a timely manner.

Albert is super helpful and responsive. We are so excited to have your system in place. Thank you MyShopManager!!

MyShopManager is a pretty awesome marketing tool. Albert has been helping me set up account for client and he has been great. Very responsive and extremely helpful.

I have been using the My Shop Manager for about 6 months. I love the ease of customer interactions. Many of my customers prefer a text message over an e-mail. I have had many customers thank me for the ease in contacting us. I have found that the program can be customized and the staff at My Shop Manager is wonderful to deal with. I would highly recommend the program to any repair shop owner.

Working with Albert Boromei has been a pleasure. He knows his product and is very available any time I need him! So far 5 stars for My Shop Manager.

Albert has been very helpful with this program.

This review will be VERY honest and upfront about my experience with MSM. Much like all of our businesses things come up and I, being the Marketing Manager find it extremely important to be informed of all the experiences.. good and bad. I was brought on to our company, Horizon Auto Center after spending years working in health care and dental marketing. Now, as you can imagine Healthcare/Dentistry are very different than Auto Care. When I first spoke to MSM we had some differences of opinions. Their ideas were different than mine. Not bad, just different. We had some disagreements but through Albert Boromei's patience and our ability to compromise and work together to find solutions I can honestly say I am MORE THAN PLEASED with My Shop Manager. Albert is ALWAYS available whether he is in the office or not. He goes above and beyond to explain things to me that I may not understand. He listens to my concerns and we have been able to work through much of my learning curve. He has gone above his job duties and done things for us that are probably out of his actual area of responsibility. We are currently working together through a way to save our shop over 20k a year in direct mail marketing by upgrading to their enterprise level membership. I would recommend Albert and My Shop Manager to any auto service shop especially if they are looking to consolidate the programs they are currently using and SAVE MONEY! A big thank you to the guys at My Shop Manager! -Nicole Cooley, Marketing Manager @ Horizon Auto Center.

Albert is great to deal with and I look forward to working with you more

Albert is the best! He was very patient and tolerated all of my silly questions. He walked me thru each step and when I didn't understand, he went over everything again with me. I couldn't have figured it out without his help. Thanks Albert.

I have been working with Albert boromei from My Shop Manager for many months and he’s very proactive and wants his clients to be profitable and happy with there services. I highly recommend them.

I started using myshopmanger less than a year ago and we have used other companies in the past. The thing that really stands out with Myshopmanger is the reactions I get from my customers. They feel that the communication is much more …More

- This is a great program, absolutely love it!!