Our Reviews
Rating Breakdown
5
2350
4
57
3
21
2
10
1
32
This is the only guys i let work on my vehicles, honest, straight forward no BS. Excellent customer service.
I could not be more pleased with the professional way Combs Automotive responded to my needs on my vehicles (3 of them) Professionally, in a timely manner and cost sensitive. I was instilled with a confidence that the work would be delivered perfect without problems. The last 6 years with Combs Automotive has been with a refreshing confidence. The entire Team is incomparable!!ServicesTires, Oil change
Just purchased tires and had brakes replaced. Very pleased. Scott's tire recommendation could not have been better. Great service. Highly recommend Combs!As always, Combs provided great service. Scott and crew are the best at what they do. I travel from Ballwin to get to Combs even though there are places close by.Fantastic service! My son needed new tires before heading back to school. Scott got us in right away. Made payment over the phone and picked car up after hours. Very convenient. I'm going back to get tires on my car. Highly recommend Combs Service to all.This is my second review this year. First was April, now August. Combs is absolutely the best place to go for tires and needed services. They do a fantastic job and are very friendly. I've had them put tires on 5 cars now. No complaints or worries. Just go, you will not regret it.ServicesTires
More great service from Combs. Quick turnaround on an oil change today. Got some work done in their comfortable waiting area.
I visited Combs twice this month. The first visit was for inspection and emissions, and the second visit was for new tires. They are always thorough, professional, and honest. I am a customer of many years!
My sister and I refer friends, family and even strangers to this business all the time. We have always received great feedback! We know that our Combs experience will be based on honesty, safety and satisfaction. We know they will do what they can to help us get back on the road in a safe vehicle so that we can continue providing for our families.Thank you very much for all you do for the community.
Always a pleasure. Great work and great customer service.
Our car had an issue on I44 & Big Bend. Red light appeared car overheating etc. Took car to them Steve was backed up because of weather. Had to rent car non avilable he called around and got us one .Steve had emplyee take us. Found out that we needed a thomastat they replaced and on futher reveiw the last place that did an oil change didnt have the oil filter on correctly. It was leaking . After they repaired car his wife came to get us at the rental car agency. They have my business from now on. We strongly recmmend them.Terry Bryant M0.& Chap 1 Stl Commander Korean War Vet. Asso.
Been doing business with Combs for over 5 years, great place that knows how to care for your vehicles
The Combs staff are all friendly, very professional. Great communication around any needed work and I always trust their recommendations. We have had multiple cars in for work and have always been pleased with the repairs. Highly recommend Combs!
Combs I would recommend to anyone. My 2001 Toyota Sienna is like brand new. I am very happy with the services and repaired. I have to say, it’s not everyday I run into an honest company. As of now they are maintaining both of my vehicles, thank you Combs.
I take all of my vehicles here for service work. The guys are awesome and really take the time to know you. They also make sure you understand what is going on with your car and offer solutions to repair it. They do not repair anything that is not needed and ask about things they find.
I've been going to Combs since 1988. Scotty, John, and Cameron have taken good care of my tire needs with fair pricing and excellent service. They work with you and ultimately Combs can be trusted. I strongly recommend them.
Great service, quick, and they are always polite and have good customer service. I’ve come here a couple times over the last 10 years now and they never disappoint. Id recommend them.
I can’t tell you how grateful I am to have stumbled upon Combs Auto when I did. While on a cross country trip from SC to MT my truck started making noise the second morning after staying in Kirkwood. I happened to see Combs next to my hotel and they really saved my whole trip. Patrick and the team were so sympathetic to my situation, they diagnosed the problem right away, got parts in, and fixed the issue in a matter of a few hours! The fast action and response to help was incredible and they did not take advantage of the pickle I was in and raise the price! These guys have so much integrity, if I lived anywhere in the area I would go to them for everything vehicle related. Amazing business!
Great dependable service in a timely manner.
If you need diagnostics or repair, GO HERE.The most honest and reliable shop, possibly business in general, I've ever dealt with. These guys are GOOD at their work! They are also priced extremely well. If you find someone cheaper for the same work, be skeptical about the quality you'll get.Only problem about Combs is they're so good, once anyone experiences what an honest and reliable shop they are, they never go anywhere else, and that means they're busy. You need to get an appointment, but they are worth the wait.They are also AWESOME about understanding when issues are more of an emergency and will often try extremely hard to work you in for those.Have been using Combs for around 10 years or more. The guys are incredibly friendly. I've never, ever seen them do the, "She's just a woman, have her get her husband to talk to us," type b.s. so many shops do. My wife is always comfortable talking to them and they absolutely treat her the same as anyone else.They do get when you don't know a lot about cars though, and they'll explain what's going on in an understandable way without any condescension or the awfulness that so many shops do.They'll also tell you when something isn't the type of repair they're the best at, and will give good recommendations for alternatives. If Combs is reluctant to do something, believe them and go to who they tell you is the appropriate expert, because these guys are phenomenal at most everything.I honestly could gush on about this shop for much longer, but my best proof of how much I trust them is the fact that this is where I'll send my daughters (sons if I had any) and any family or friends for any of their car needs.
If you are looking for a place to take care of your car, this place is the best! Have bought multiple sets of tires here for various vehicles. They include free tire rotation with your purchase. Was taking my Honda to the Honda dealers for service, but after several bad experiences, I have switched all my routine maintenance to Combs. Staff is friendly and knowledgeable. Waiting rooms are very nice. Also, I love that they send me a text asking how everything is going. Upon receiving text, I check to see if it's time for maintenance, and it usually is! Very helpful 😉
This place very good very professional .I totally recommend this place .Costumer service incredible.
Top tier facility. They do work how it’s supposed to be done. Honest and efficient. Sadly that’s hard to find these days. Keep up the great work.
My Chevy Tahoe air conditioning stopped working this spring. Spent thousands at Zisser --- only for the air-conditioning to stop working again. I presume all the other work they did was fine. The AC was a small percentage of the overall repairs -- but the one that most impacted my driving experience. Turned out Zisser missed that the line under the car had a hole -- Combs spliced the line for me and got my AC actually working again. They also provided me a ride to and from the shop. Thank you!
I took my car in because dash lights coded as a fuel injector problem. They thought it might actually be the serpentine belt. They were very careful to explain the cost to me. Anyway, it took some time from both of us to get the work completed. So far, so good. No lights are on and it is running fine.
Although Combs Automotive has performed extensive service on all 3 autos that I own. This particular visit was for an Emission exam which was provided quickly and sent to the State for acceptance. When I got to my office it was already accepted by Mo. Many thanks Scott, John and Patrick and the crew!As always, you'all are the very best!!James.
I went to them once while living in Kirkwood and went back even though I had moved and it has been out of my way! Easy to schedule with, they’re very friendly, and can’t beat the prices. They needed to order a new part for me that would take time some time to get shipped but they have been so generous in making sure I get penciled in when it arrives so I don’t have to be bogged down by oncoming appointments.
Combs Auto Service was fantastic. I was in town from Ohio for a soccer tournament and when driving to our first game the service charging system warning came on. I stopped by a parts store after dropping my daughter off at her game. They tested the battery and said the alternator was bad. With my battery voltage dropping I quickly found the closest repair shop and it was Combs. I dropped in about 1245p and the staff was attentive and seemed to recognize my situation right away. They then gave me a cold water and said they could help me. I thought I was just going to wait there in the lobby and miss my daughter’s game but no they said you can’t miss your daughter’s game and gave me a ride to the field in time for me to watch the entire game. They called me just when the game was over and told me my car was ready! Wow what service, what could have turned into a real difficult day missing a soccer game, calling a tow truck and possibly stranded on the interstate turned in a great soccer day. Combs repaired my car fast and before 430p that day. We then drove all the way back to Ohio with no issues. Thank you Combs and team for fantastic service and workmanship. My family and I truly appreciate it!
Super friendly and trustworthy. They always do a great job. I highly recommend!
They squeezed me in at the last minute for an oil change before we left for a long roadtrip. Always so accommodating. So appreciated.
Every experience with Combs has been first rate. Scott gave me a time to be there and how long it would take. I got there when asked and left when he said it would be done. I'll go back.
I've been with Combs auto for about 5 years now. I am extremely impressed with the excellent service and professionalism of the team. The staff are always friendly, knowledgeable, and kept me informed throughout the service, explaining everything in detail and offering helpful advice. The work was completed promptly and to a high standard.I was particularly impressed with the attention to detail and the extra care taken to ensure my car was running smoothly and safely. The team clearly takes pride in their work and genuinely cares about their customers' satisfaction.5 stars and well done, Combs Auto!
Just had another great experience with Combs. They are honest, friendly and do great work. It is comforting to know of a good auto shop that you can have confidence is going to treat you fairly. Highly recommend.
Very professonal service in a small, friendly package. Their approach is to make the customer happy and confident in the work. They do just that. There is no indifference here!
Quick reliable service at fair price; been going there for twenty years.
I’ve been using Combs for 30 years. They do excellent work and the staff is very helpful.
Excellent, honest, and thorough service! We take all our vehicles here!
I have had nothing but great service from Comb's over the years. They are professional, timely and the one time they have made a minor mistake, they owned it and corrected it.
Incredibly honest and kind people. I drive a Honda Accord and had my AC condenser break, I took into for them to fix and while it was in the shop they realized the part was on recall for frequent breakage and I could get it fixed for free at Honda. They called me and told me all of this saving me about $1000 or so. Mind you this is after I have taken it to another place to get looked at who wanted to fix it on the spot and never told me it was on recall. Incredibly honest and good people work here and I can't recommend it enough.
This crew is the greatest! You might wish they were open on weekends, BUT when you realize their business model includes paying their mechanics a fair rate (not on commission) and giving their staff a proper weekend allows them to be the most honest, hardworking team you'll ever meet...you'll see how its SO worth it to schedule your vehicles work with Combs.
We have been taking all our vehicles to Combs for over 30 years. We have never been disappointed. Great service, never tried to sell us something we didn’t need. They checked the kids vehicles out before they hit the road to make sure they were safe. They have always been friendly even when I had to come with the grandkids and dog. I highly recommend them for all your service needs.
Amazing experience with Combs! Patrick was super kind and did quick work on my car. They are honest and don’t try to sell you on things you don’t need. 10/10 will be back.
Very Disappointed and angry. I have been taking my car to Combs for the last 6 or so years and this was by far the worst experience I have ever had, and I will never be back. I took my car in for the heat not working in my Jeep. They diagnostic it and said it was a bad heater core and they could get me back in a few days. It did take way longer than it should have to get fixed as they had techs call off and could not keep working on my car the second day. Then it seemed to me at least that they rushed putting the car back together on the third day sensors not being plugged that delayed me picking up my car. When I get the call, my Jeep is ready I get in and see the car is a complete mess, air bag light on, and after market interior lights were broken and my steering wheel controls for my radio not working how they did. I go back in and ask about the air bag light as this was not on when I dropped it off. They tell me right away it was damaged by your lights and were going to charge me to fix it. I ended up calling Scott the next day he said he would get the air bag seat sensor fixed along with my power wire for my lights, and they also would look at the radio for no charge. I take it back in when the part arrived for the seat and they call and tell me car is ready except that now another part is broken the passages seat belt clicker, along with they have no idea how to fix my radio. When they called about the radio this is when I realized they don’t have any diagnostic skills at Combs. I had a plug and play harness that came with my radio and instead of looking at the harness they are playing with the radio settings to get the boutons to work. Scott offered for me to take it to dealer or audio shop, and they would cover, I have yet to take it in. I then take it back for the seat belt clicker and they are still not able to get the light to go away. Combs calls me and says they have no idea how to fix we have already spent $500 to fix for free and we feel this is not all our problem. Once again, I dropped my car off for a heat issue and now have to pay money out of my pocket for an issue, I did not have prior to the heater core being damaged and take to the dealer as they have no idea. In summary I feel Combs has gone down hill they have sloppy technicians that are only part swappers, and no respect of customers cars, and lack diagnostic skills. I will not be takeing my car again and my family will not either.