Our Reviews
Rating Breakdown
5
2350
4
57
3
21
2
10
1
32
Molly S.
Jan 19, 1970
54 years ago
54 years ago
Sometimes shit happens. And when shit happens that involves your vehicle, you need to take it to Combs. There is no other place that treats you like family, cares about your safety and has the highest level of integrity like the Combs Tire & Auto Service Family does. None.
Not only do they know what they are doing and service nearly every type of vehicle that exists (but call to make sure), they have designed a carefully crafted customer service experience. Watch out, Four Seasons! The Combs Tire & Auto Service waiting area is one of the most relaxing places to be if you have to get work done on your vehicle. With a huge aquarium, free WiFi, a work area with desks and outlets and a separate quiet room with a TV, you'll be glad you chose Combs to take care of you. My family has been going here for years....decades, even? We will never go anywhere else. Thank you, Combs, for being the epitome of customer service and what it means to be treated with respect.
C B.
Jan 19, 1970
54 years ago
54 years ago
I've been going to Combs with my cars for almost 15 years! I wouldn't ever trust anyone else with the care of my vehicles. They are fair in pricing and never try to up sell you with unexpected charges like many other places do. Their work is great! They also have a great guarantee on their tires. Check them out! You won't be disappointed.
Francine S.
Jan 19, 1970
54 years ago
54 years ago
We are driving cross country and a cable broke. After Dobbs Automotive refused to even look at it for us because they were too busy, these guys immediately pulled it in, fixed it, and didn't even charge us for it!! Excellent customer service!! Highly recommend!
Julie S.
Jan 19, 1970
54 years ago
54 years ago
Friendly and knowledgeable staff. Great service & repair provided. Always willing to provide all options and stay within budget.
Donna W.
Jan 19, 1970
54 years ago
54 years ago
It is ...thank you Scott. I want you to know i loved the way you reacted responded and communicated with me from the moment I approached you with my initial issue. It's the reason why chose to follow through with getting my tire replaced by you. I really appreciated the open atmosphere the shop and all the people I encountered while I was there conveyed toward me. So thank you again for helping the first time by just putting my spare on and working me in so fast for free Your company has great customer service as far as I'm concerned and that speaks volumes in this day and age!!
Leslie F.
Jan 18, 1970
54 years ago
54 years ago
Nothing bad to say about Combs. After price shopping for tires throughout the Kirkwood/Webster area, I got the best price from Combs. They were easy to talk you, quick to set up an appointment, and very friendly. Their waiting room offers free WIFI and work stations with chargers! Perfect for those people needing to wait longer for car services. I'll be using them again soon!
David W.
Jan 18, 1970
54 years ago
54 years ago
Battery was on the verge of dying and I was in the area and found this place on google. Gave them a call and they instantly were able to take my car in, replace the battery with a nicer / higher quality one and did not charge that much. Their pricing is definitely fair; they are friendly, professional, and quick.
Definitely one of the best auto services I've been to, I might switch to this place in the future for my car problems because of their friendliness and fair pricing.
Emery R.
Jan 18, 1970
54 years ago
54 years ago
Extremely impressed with the people and service at Combs. They got my car in for a flat tire on basically no-notice on a very busy day (day after New Year's). Quickly diagnosed the problem and gave me options. Scott was very informative. I most appreciated that he suggested I contact another tire shop with whom I previously had an account to see if the tire was cheaper (I almost couldn't believe he was that direct about it). Turns it out was a bit cheaper than the location from which Combs would order the tire. I still almost had Combs perform the replacement just because of the helpfulness and upfront approach, but the difference was a little too much to stomach (Scott agreed).
When I called back to explain the situation to Scott, he was totally understanding (I actually felt bad), assisted with my arrangement with AAA to have the car towed to the other shop, and was ready for my payment (to tow the car to their shop) over the phone before I had my card out, even though he took my phone call immediately after finishing up with another customer.
The prompt, fair, honest and courteous service at Combs will have me back anytime we need service or maintenance on our two vehicles.
Edit: I was so impressed with the service, that it prompted me to login to Yelp and leave my first review.
Mike K.
Jan 18, 1970
54 years ago
54 years ago
This was a very good first time experience. Needed an oil change after a long road trip. Ran in to a small glitch trying to schedule an appointment online through the business' web site, but was able to work it out with Scott over the phone. Prices were fair and completed as agreed when setting the appointment.
Dennis J.
Jan 18, 1970
54 years ago
54 years ago
This is a great auto repair shop! They were honest and professional. I brought my car here after a dealer diagnosed the A/C needing a $1,000 fix. Combs did it for $485 and it works great. And they did it in one day which was faster than their estimate. I'll be back again when I need repairs.
Christopher S.
Jan 18, 1970
54 years ago
54 years ago
Love these guys- family run mechanics that provide a huge value for your money. If it doesn't need replacing, they will never pretend that it does. Waiting room is a hockey fan's dream come true, and they are never less than incredibly friendly. I tell everybody I talk to to skip the dealer and take their car to Scotty Combs.
Jake S.
Jan 18, 1970
54 years ago
54 years ago
This Place Rocks! If you are not getting your car serviced here or having new shoes put on your ride here, then you are doing car maintenance completely wrong. Give them a try; you'll never do anywhere else!
Lisa S.
Jan 17, 1970
54 years ago
54 years ago
I was reviewed here by a friend and I will be back should I have any further car issues. I called for a tire estimate and John couldn't have been nicer, gave me a few quotes one much less than the quote id gotten from another shop.
He was able to schedule me the same wk and told me it'd be about an hour and a half maybe longer, I got there a little early & hung out in the waiting room they took my car & had me out in just about 1 hour.
These people were as nice and honest as can be which is hard to find anymore. You can bet I'll be referring them to friends and family.
Charlie M.
Jan 17, 1970
54 years ago
54 years ago
Great shop. I first came to them by chance when my car died on Kirkwood Rd and they were the closest repair shop. It was a very lucky find for me. As said in earlier reviews, they are always honest about when/if repairs are needed. They always come through when I'm in a time crunch and keep in communication with me about the status of my repairs. Prices are very fair, and when costs go beyond budget they check with me first. I usually work with Patrick, but everyone on staff is great. I cannot recommend this shop enough.