Our Reviews


Average User Rating

4.78 / 5

Rating Breakdown

5
143
4
8
3
4
2
0
1
5

Nov 17, 2021
8 months ago
Christy is the sweetest ever and they are all super nice! although I am super disappointed in my last visit there. I dropped my car off around 8AM for a diagnostics and by 6PM they hadn't had any communication with me at all and I tried …More

Nov 17, 2021
8 months ago
Positive: Professionalism, Punctuality, Quality, Value Amazed at how friendly and wanting to help these people were. I own a Smart Car and most garages won't work on them! Master Tech has trained mechanics and will work on anything that needs to be fixed on the Smart Car. Also charged me …More

Oct 17, 2021
9 months ago
Service: Electrical repair Positive: Quality, Value

Oct 17, 2021
9 months ago
Service: General repairs & maintenance

Oct 17, 2021
9 months ago

Oct 17, 2021
9 months ago

Oct 17, 2021
9 months ago
Positive: Professionalism, Quality, Value Very knowledgeable and helpful. Extremely professional. Services: Brakes, Auto engine diagnostic, General repairs & maintenance, Air & cabin filter replacement, Transmission, Oil change

Oct 17, 2021
9 months ago
There's no other place I'd take my BMW!

Oct 17, 2021
9 months ago
Positive: Professionalism Very professional service. The final invoice matched the estimate. No surprises. Master Tech is the only garage I trust to work on my Z3. Very professional and reliable. Service: General repairs & maintenance

Oct 17, 2021
9 months ago
Positive: Professionalism, Punctuality, Quality, Value This is as professional as high end car maintenance can be found in Western NC. Its a large family ran business with highly trained professionals, Mercedes and BMW technicians who take the guess work out of car repairs. Because they know …More

Sep 17, 2021
10 months ago
Service: General repairs & maintenance Positive: Professionalism, Quality, Value

Sep 17, 2021
10 months ago
Service: General repairs & maintenance Positive: Professionalism, Punctuality, Quality

Sep 17, 2021
10 months ago
Services: Air & cabin filter replacement, Oil change Positive: Quality

Sep 17, 2021
10 months ago
Professional and knowledgeable. Great place to get your German car serviced/repaired.

Sep 17, 2021
10 months ago
Positive: Professionalism, Punctuality, Quality, Value Master Mechanics arranged for a auto service with very little lead time. I was about to take an unplanned trip and wanted car serviced. Service was done quickly and without issue. Price was reasonable folks were very personable Always feel confident when driving out of lot!!!!! Service: General repairs & maintenance

Aug 17, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value While doing C maintenance oil change, Floyd found a pulley that was about to fly apart and the belt was so frayed that I most likely would have been stranded very soon had he not spotted it when he did. They gave me a great deal to go …More

Aug 16, 2021
1 year ago
Service: Oil change Positive: Professionalism, Punctuality, Quality, Value

Aug 4, 2021
1 year ago
Christy is very detailed about the service of the car, and when over everything that was checked out and what would be needed.

Aug 1, 2021
1 year ago
There a great place for fixing your problems👊👊👊

Jul 30, 2021
1 year ago

Jul 16, 2021
1 year ago

Jul 9, 2021
1 year ago
Positive: Professionalism Great local shop. Honest and transparent. Have definitely earned my business.

Lee
Jul 6, 2021
1 year ago

Jul 6, 2021
1 year ago

Jul 6, 2021
1 year ago
Master Tech Auto Mechanics in Hickory, NC consistently provides top notch service at the lowest possible prices. They have a truly professional mechanical crew. Christy Massagee, the Manager, always takes a personal interest in any vehicle …More

Jun 6, 2021
1 year ago
Service: Oil change Positive: Professionalism, Punctuality, Quality, Value

Jun 6, 2021
1 year ago

Jun 6, 2021
1 year ago
I have been going there for over 10 years would not take my car to any other place I trust them to no end Thank you so much for the good service Service: Oil change

Jun 6, 2021
1 year ago
Critical: Professionalism I contacted them regarding Dinan tuning on my BMW and spoke to Christy. She was super nice and told me she would text me and to return the text with my VIN and she would get back to me with information. I never got the text so I called …More

May 6, 2021
1 year ago
Service: General repairs & maintenance Positive: Professionalism, Punctuality

Apr 17, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Hands down best repair shop for BMW, Mercedes, Porsche and MINI! Service: Steering & suspension repair

Apr 6, 2021
1 year ago
Excellent service and great work!! Professional and prompt to answer questions. All round great bunch

Apr 6, 2021
1 year ago
Very helpful dealing with my Mini Cooper. Came recommended by a family friend. Got me in quickly to see what the issue with my car was.

Mar 17, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value They are good people. Very knowledgeable and nice. My bmw was serviced here and the turn around time was quick. Christy was really good at explaining things. She knows what she's talking about! Don't ever under estimate a lady.👍🏻 I 100% recommend. Services: Engine repair, General repairs & maintenance

Mar 6, 2021
1 year ago
Service: General repairs & maintenance Positive: Professionalism, Punctuality, Quality, Value

Mar 6, 2021
1 year ago
I have my BMW X5 serviced with Master Tech and they are by far the best way to go for repairs. A family owned business that provides excellent customer service and will repair your vehicle at a fraction of the cost a dealership would charge.

Feb 6, 2021
1 year ago
Positive: Professionalism, Punctuality, Quality, Value This place is awsome great job very knowledgeable and caring. I just wish I would have gone to them sooner. They're the best I will definitely keep going there Service: Engine repair

Feb 6, 2021
1 year ago
Positive: Punctuality, Quality, Value Very good experience! Office staff was courteous and helpful. Repair was successful and saved me over $8000.00! Another shop said I needed to replace motor based on their unqualified diagnostics. I would recommend MegaTech to everyone in the Hickory area needing a local Mercedes technician: no need to drive to Charlotte! Services: Check engine light diagnostic, Engine repair

Dec 6, 2020
1 year ago
Being family owned is no excuse for unprofessional results in customer service. I took my BMW and to have the heater repaired only to get back with broken driver door handle that they claimed was like that when I dropped it off. REALLY! I …More

Dec 6, 2020
1 year ago
Positive: Professionalism, Quality I had to replace an engine for my 2008 Mercedes R320 CDI and Christy and her team did an excellent job. My family and I really appreciate the work they did and they even delivered the car to me and I live 90 minutes away from their shop. I highly recommend them. TIm B - West Jefferson, NC Services: Engine repair, General repairs & maintenance

Oct 19, 2020
1 year ago
Positive: Quality, Value Friendly, courteous and professional staff that cares about their customers. Highly recommend for your euro vehicle needs. Services: Check engine light diagnostic, Steering / Suspension, Oil change, Engine repair

Oct 17, 2020
1 year ago
Positive: Quality, Value Friendly, courteous and professional staff that cares about their customers. Highly recommend for your euro vehicle needs. Services: Oil change, Engine repair, Steering / Suspension, Check engine light diagnostic

Oct 11, 2020
1 year ago
Positive: Quality, Value Friendly, courteous and professional staff that cares about their customers. Highly recommend for your euro vehicle needs. Services: Steering / Suspension, Engine repair, Oil change, Check engine light diagnostic

Oct 6, 2020
1 year ago
Completely satisfied with service and the pleasent personell. Thank you for your quick service.

Oct 6, 2020
1 year ago
Positive: Quality, Value Friendly, courteous and professional staff that cares about their customers. Highly recommend for your euro vehicle needs. Services: Check engine light diagnostic, Oil change, Steering / Suspension, Engine repair

Oct 6, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value There have been multiple occasions where they have been so honest with repairing my mother’s car. They are just great people and their work has been so reliable. I would highly recommend their services!!! Services: Electrical repair, General repairs & maintenance

Oct 6, 2020
1 year ago
Positive: Professionalism, Quality, Value Family owned & operated first class business. Masters in their field and very customer oriented. Hired them to go over a used BMW X5 35d that I bought for my wife. They performed all maintenance and thoroughly checked out the vehicle for …More

Sep 6, 2020
1 year ago
So very knowledgeable and helpful! Will definitely use them for all future service on my BMW.

Sep 6, 2020
1 year ago
They are honest, light hearted and genuinely nice people that do jobs for thousands less then the dealer. They have all the tools and certifications to work on bmws, Mercedes and other highend cars.

Aug 6, 2020
2 years ago

Aug 6, 2020
2 years ago

Aug 6, 2020
2 years ago

Aug 6, 2020
2 years ago
Very knowledgeable on BMW Mercedes

Aug 6, 2020
2 years ago
Kristy and April are great. If you own a bmw or an Mercedes this is the place to go.

Aug 6, 2020
2 years ago
Excellent service and honest crew that provides you with useful information about your vehicle

Aug 6, 2020
2 years ago
Most reliable service that I've had outside of the Manufacturers, the very attentive very knowledgeable and explain everything in great detail.

Aug 6, 2020
2 years ago
I have always performed my own repairs on my cars. The work I needed performed required a special tool and other equipment I did not have at my disposal. I am very meticulous with my vehicles and needless to say I am impressed with the …More

Aug 6, 2020
2 years ago
The grand opening was great! Lots of friends, great food. Superior shop!

Aug 6, 2020
2 years ago
Positive: Professionalism, Punctuality, Quality, Value Master Tech is absolutely the best ! I used to have to drive to Charlotte for any service for our Mercedes. When I found Master Tech, I never even thought of the dealerships again. They have always treated me with care and respect and the …More